The Role

Join Veeva as we bring the power of modern, cloud-based digital validation to the industry. As Director, Validation Management Strategy, you'll lead the expansion of Veeva's Validation Management across North America - helping life sciences companies digitize and manage their Commissioning, Qualification, and Validation (CQV) processes through a unified, cloud-based platform.

We are seeking a leader who can direct the convergence of sales, marketing, products, and services into a cohesive vision for the market, turning that vision into measurable growth. This individual has a deep understanding of the technical and regulatory requirements supporting the qualification of the physical manufacturing environment across facilities, utilities, equipment, and the validation of complex analytical and production processes.

In this role, you'll act as a trusted advisor and industry thought leader, building executive relationships and guiding customers on their journey from paper-heavy binders or paper-on-glass point solutions to a data-centric digital solution. Through this partnership, you will position Veeva Validation Management as the category-defining solution for next-generation validation management.

This is a work anywhere, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

What You'll Do

• Responsible for leading market expansion and growth for Validation Management within the North American life sciences portfolio
• Provide thought leadership and strategic direction to field-facing teams, including the development and maintenance of relationships with executive leadership at manufacturing sites
• Provide business and technical guidance to the product team to ensure new features and functionality address the unique challenges of qualifying physical assets and complex production processes
• Develop strategy and messaging to drive customer adoption, moving the market from legacy document-centric workflows to data-centric digital validation
• Coordinate resources across the entire customer lifecycle, from initial sales discovery through to successful delivery and long-term value realization
• Serve as an industry evangelist by presenting at conferences, leading webinars, and authoring content for industry publications
• Engage with technical communities of practice and manage relationships with partners
• Partner with the sales and services organizations to ensure an exceptional end-to-end customer experience that reflects a deep understanding of the manufacturing environment

Requirements

• 5+ years of experience in life sciences validation, with a heavy focus on commissioning, qualification, and the validation of manufacturing equipment and production processes
• Deep technical understanding of the validation lifecycle (Requirements, Design, Verification, Acceptance & Release) for facilities, utilities, and process equipment
• Experience with risk-based qualification approaches and a strong working knowledge of industry standards such as ASTM E2500, ISPE Baseline Guides, and Annex 15
• Proven ability to innovate across business processes and technology solutions, specifically moving organizations from document-centric to data-centric validation models.
• Experience implementing or consulting on digital validation software, with a focus on streamlining field execution and managing the qualified state of physical assets
• Ability to hold meaningful conversations with heads of engineering, heads of quality, and IT leaders regarding the strategic use of validation applications across the enterprise
• Strong communication skills with the ability to act as a subject matter expert in front of large audiences and executive stakeholders
• Bachelor's degree in Engineering (Chemical, Mechanical, Bioengineering, Electrical, or related technical field)
• Ability to travel for customer meetings and industry presentations up to 40%

Nice to Have

• Active participation or leadership within ISPE, PDA, or other industry technical committees
• Direct experience with large-scale greenfield facility start-ups or major capital projects where integrated commissioning and qualification were utilized
• Previous experience in digital transformation or organizational change management within a manufacturing or quality environment
• Experience leading global commercial or strategy teams with measurable growth outcomes

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.