10+ years of automotive account management experience
Proven ability to develop relationships at the corporate level in top dealer groups
Strong collaborator with internal relationship-building skills
Willingness to travel frequently, including overnight trips
Strategic thinker with proven account planning expertise
Excellent meeting facilitation skills, both virtual and in-person
Focused on customer experience and detail-oriented in account management efforts
Responsibilities
Build relationships with corporate influencers within assigned accounts
Identify and cultivate new business development opportunities
Lead coordination of client interactions across internal teams
Analyze customer performance data and metrics for insights
Oversee onboarding processes including implementation and training
Respond quickly to customer needs and deliver exceptional service
Benefits
Competitive compensation and comprehensive benefits
4-day work weeks during summer and winter holiday breaks
401(k) matching program
Annual bonus program
Casual and dog-friendly office environment
Full Job Description
Description
Join Team CARFAX as a National Account Manager
The National Account Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for large or multi-store car dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX's corporate dealership customers.
What you'll be doing:
Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
Cultivate new business development opportunities
Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
Review and analyze customer performance data and metrics
Manage all phases of new onboarding: implementation, deliverables, training
Respond rapidly to customer needs and provide exceptional levels of customer service
What we're looking for:
10 + years of automotive account management experience.
Demonstrated ability in developing relationships at the corporate level within top dealer groups
Must be a strong collaborator, and have demonstrated ability in developing relationships internally
Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
Proven ability in value creation and account planning
Ability to run an agenda driven meeting either virtually or in person
A focus on a great customer experience and attention to detail in ongoing account management efforts
Knowledge of dealer management software systems (plus)
Must be a strategic thinker and problem solver
What's in it for you:
Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces
About CARFAX and S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
About Capital Markets Placement
Capital Markets Placement is a financial services company that provides debt and equity financing solutions to businesses. The company specializes in providing funding to small and medium-sized businesses that are looking to grow or expand their operations. Capital Markets Placement offers a range of financing options, including asset-based lending, bridge loans, mezzanine financing, and equity financing. The company has a team of experienced professionals who work closely with clients to understand their needs and provide customized financing solutions. Capital Markets Placement is committed to helping businesses achieve their goals and grow their operations.
