Follow us on LinkedInPosting Reason:Replacement of a regular position
Job Type:Employee
Anticipated Duration in Months (for contracts and temporary assignments):
N/A
Job Family:Academic Program Management
# of Open Positions:1
Faculty/Service - Department:Office of the Chief Operation Officer
Campus:Roger Guindon Hall
Union Affiliation:N/A
Date Posted (YYYY/MM/DD):2026/10/22
Applications must be received BEFORE (YYYY/MM/DD):2026/11/02
Hours per week:35
Salary Grade:Non-Union Grade NM3
Salary Range:$132,504.00 - $165,630.00
Position Purpose:Provides strategic and operational direction across the Undergraduate Medical Education (UGME) portfolio. Ensures effective governance, leaner centered service delivery and compliance with accreditation and regulatory requirements, and alignment of human, financial, technological and physical resources with the Faculty's academic mission . Aligns the office's human, financial, and material resources with the program and Faculty objectives. Provides advice and guidance to Faculty Leadership, Hospital Leadership, Vice-Deans, Assistant Deans and Academic Directors and Leaders on issues related to Undergraduate Medical Education. Supports institutional decision-making by providing strategic advice, risk analysis, operational planning, and evidence-informed recommendations to Faculty and UGME leadership.
Specific Accountabilities:- Strategic Priorities and Operations: Plans and directs operations to achieve UGME's strategic goals, working within financial and Human Resources (HR) parameters. Develops short and long-term goals to achieve the UGME vision, implements initiatives supporting the effective delivery of the UGME program, including process improvements and development of IT tools and resources. Directs operations team , and works in coordination with UGME academic leaders, hospital liaisons and other internal and external interested parties to deliver the program UGME. Leads complex operational change initiatives including organizational restructuring, digital transformation, policy implementation and new operating models. Proactively identifies persistent operational and staffing issues and brings options and recommendations to the Vice-Dean. Leads operational planning and implementation for MD curriculum renewal, including scheduling, assessment and data systems.
- Academic Program Management: Directs the successful outcome of operations of the MD Program, delivered in 2 language streams for 750 medical students, 1,000 visiting medical students, 2,000 teaching faculty members, 145 Academic Directors and Leaders. Areas of responsibilities are comprised of Admissions, Curriculum Design and Implementation, Electives, Distributed Medical Education, Indigenous Program, Student Affairs Office, Office of Accreditation and Continuous Quality Improvement and UGME Finance. Ensures students' compliance with mandated/legal requirements for clinical placements in affiliated partner teaching hospitals and clinical environments in collaboration with the Clinical Placement Risk Management Office. Collaborates with the Faculty of Medicine's International Global Health Office in placement of visiting students from international partners.
- Leadership and Human Resources: Provides leadership and oversight for administrative managers and supervisors within the team. Directs all human resources functions for team members, including recruitment, onboarding, training and development, performance management, resource planning, goal setting, and employee relations. Establish effective operational structures that promote coordination, efficiency, and service excellence, while fostering a culture of continuous improvement and responsiveness to internal and external parties needs. Ensures the team has the training, resources, and support required to perform effectively, and champion professional growth through mentoring, cross-training, workshops, and other development opportunities. Develop workforce plans that address capacity, succession, workload distribution, role clarity, talent development, resilience and continuity of UGME operations.
- Communication and Relationship Building: Ensures effective communication with key interested parties in a timely and accurate manner to ensure their compliance with UGME, Faculty of Medicine, university, as well as provincial and federal governing bodies' rules and regulations. Build and maintain operational relationships with teaching hospitals, distributed medical education sites, regional partners, clinical departments, preceptors, community organizations, provincial bodies and national medical education organizations. Ensure partnership processes support learner placement, clinical teaching, reporting, risk management, funding, service delivery and compliance obligations.
- Oversees production and distribution of annual reports to each of the 16 Basic Science and Clinical Departments.
- Finance Management: In collaboration with the Vice-Dean, the Director is responsible for all aspects of financial management within UGME including the preparation and management of 111 operating budgets and teaching remuneration budgets in excess of $11 million, conducting complex analysis (11 sub budgets) and variance reporting on a quarterly basis. Responsible for the remuneration of teaching activities of over 2,600 faculty members to the upwards of 20,000 teaching activities per year which represent a budget of 4M of the overall budget. Provides recommendations on financial matters to the Vice-Dean, Assistant Deans and Directors, and financial managers in the teaching hospitals. Works with and reports financial activity through to the Director, Financial Services at the Faculty of Medicine. Effectively applies accounting practices of the University of Ottawa to ensure compliance with financial controls. Manages funds received from both the Ministry of Health as well as the Ministry of Colleges and Universities, in addition to funds received from the University of Ottawa, as well as individual bursaries. Manages distribution of funds distributed to students, hospitals, faculty, and allied health care partners at various times throughout the year.
- Accreditation Support: In collaboration with the Vice Dean, leads the administration of the accreditation process of CACMS to ensure ongoing compliance to required accreditation standards of the MD Program. Responsible for achieving institutional standards in the areas of institutional governance; learners, teachers, and administrative personnel; for the purpose of continuous improvement. Identifies and directs the implementation of improvements for areas identified as weaknesses to ensure positive accreditation status.
- Governance and Committee Support: Lead and coordinate the administrative infrastructure supporting UGME governance, including committees related to curriculum, assessment, promotions, admissions, student affairs, accreditation, professionalism, and continuous quality improvement. Ensure committee processes, records, decisions, follow-up actions, reporting cycles and escalation pathways are well coordinated, timely, accurate and aligned with Faculty, University and accreditation requirements.
- Project and Process Management: Identifies and oversees projects to identify business process improvements using Lean Six Sigma methodology to increase efficiency and achieve continuous quality improvement. Reviews requirements for new policies or updates to policies and procedures and develops these for the purpose of implementation to ensure that the UGME program is meeting accreditation standards as set out by CACMS as well as university regulations. Recommends, plans, and oversees the implementation of information technology projects to increase self-serve opportunities, increase efficiency of reporting cycles and increase the quality of output.
Knowledge, Experience and Skills:Essential Qualifications:
- Knowledge of management administration normally acquired through a university degree or through equivalent education and experience
- Minimum of 12 years in related roles, including 5 years of management responsibilities in all aspects of human resources management, budget management, project planning and operations management.
Other Qualifications:
- Strong problem solving and conflict resolution skills
- Knowledge and experience in financial management including forecasting, reporting, and analysis.
- Ability to work autonomously with little to no direction, ability to conduct research to make effective decisions based on facts.
- Ability to apply change management methodology to ensure optimal project success.
- Knowledge of the general structure of undergraduate medical education training in Canada and Ontario provincial licensing requirements is an asset
- Knowledge of health care system in Ontario and Canada is an asset
- Ability to succeed in a high-paced, team oriented, high demand environment with strict deadlines
- Proven negotiation skills
- Diplomacy and judgment
- Knowledge of post-secondary academic operations, international sponsorships and requirements for international residents and fellows to apply to our programs is an asset
- Experience in writing, interpretation and application of policies and procedures.
- Knowledge of accreditation processes is critical, knowledge of the CACMS is an asset
- Strong communications, interpersonal, team building, influencing and project management skills.
- Bilingualism - French and English (spoken and written).
#LI-Hybrid
Key Competencies at uOttawa:Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.