We are looking for a Director, Technology Business Operations to build and lead IT's strategic planning, prioritization, and financial governance function from the ground up. You'll give Oura's roughly 70-person IT organization - spanning about 300 applications - a shared way to plan, prioritize, and see its own spend, replacing work that today happens informally at leadership cost. You'll start as the sole builder, then manage and grow a small team - beginning with a contractor bridge - as the work proves it out.
What You Will Do:- Own the strategic layer for IT - value-based planning, prioritization, and governance - while architecture, delivery, data platforms, cloud infrastructure, and AI enablement stay with the teams that already own them
- Manage a contractor bridge of two resources (Portfolio Manager, Analyst) through build-out, then hire, lead, and develop a target-state team of 2-3 FTEs (Analyst, Portfolio Manager, Strategist)
- Build IT's strategic planning system: the annual planning cycle, the multi-year technology plan, and the business cases and investment narratives that justify what gets funded and in what order
- Stand up a shared, visible prioritization and governance model for what IT works on and why, so decisions aren't made informally or re-litigated team by team
- Own financial operations in partnership with FP&A - cost-center model, contractor vs. FTE spend, named application ownership, forecast inputs, and a consolidated view of total IT spend and renewal exposure across a technology budget in the upper tens of millions of dollars - feeding FP&A's monthly variance review without becoming a purchasing approval gate
- Own procurement, contract, and renewal management, building a renewal calendar, negotiation packets, and an application inventory with a named service owner per app
- Own contractor and SOW administration and workforce operations - requisition tracking and onboarding readiness across multiple countries
- Run IT's executive operating cadence - all-hands, monthly updates, quarterly roadmap reviews, IT Leadership team meetings, business reviews - as a system that runs without last-minute assembly
This is a hybrid role out of our San Francisco office.
What you'll bring- 12+ years of IT experience, including 4+ years leading IT strategy for a fast-growing company - value assessments, prioritization frameworks, multi-year planning, and the judgment calls that come with scaling technology investment alongside the business
- Strong operational discipline, with familiarity with Technology Business Management (TBM) or a comparable technology operating model for governing spend, portfolio, and value
- Experience partnering with FP&A, Procurement/Legal, Enterprise Architecture, and cross-functional stakeholders without owning their process
- Exceptional executive-level communication skills - you'll own how the department presents itself upward and outward; this is an explicit screen, not a nice-to-have
- Demonstrated ability to build strategic planning, financial, and governance processes from scratch in a cross-functional environment, and comfortable operating as the hands-on, sole builder and manager of a small team (starting with a contractor bridge) before it scales to FTEs
- Clarity and discipline about scope: able to operate as the strategic/prioritization layer without drifting into architecture, delivery, or platform ownership that belongs to other functions
- Use LLM assistants/agents (e.g., Claude) daily in your work - research, drafting, analysis, problem-solving - with judgment about when AI is and isn't the right tool, and a habit of verifying output
- Bring judgment to identify which of your own function's recurring processes (renewal tracking, planning-artifact assembly, spend consolidation, reporting) should shift from manual to AI-assisted work, and build that into your team's workflows - not just your own tasks
BenefitsAt Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health.
What we offer:
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Ōura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
Region 1 $200,600 - $236,000
Region 2 $182,750 - $215,000
Region 3 $164,900 - $194,000
A recruiter can determine your Region based on your US location.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).
