Capital One Financial Corporation

Director, Technical Program Management

Capital One Financial Corporation$251K — $286K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree
  • At least 7 years managing technical programs
  • 7+ years designing data-intensive solutions using distributed computing
  • 3+ years building distributed systems on cloud services, preferably AWS
  • 3+ years Agile delivery experience
  • Experience delivering large, complex programs
  • Background in regulated environments (preferred)

Responsibilities

  • Lead programs transforming Generative AI research into scalable production solutions
  • Identify and mitigate technical risks throughout the program lifecycle
  • Collaborate with researchers and engineers on multi-agent AI systems
  • Ensure alignment with compliance and business objectives
  • Create frameworks for experimentation and deployment of generative AI models
  • Translate advanced AI research into practical business applications
  • Facilitate cross-functional collaboration for effective decision-making

Benefits

  • Comprehensive healthcare benefits
  • Financial benefits including performance incentives and bonuses
  • Inclusive work environment
  • Support for employee well-being programs
  • Eligibility for various financial and health plans based on employment status
Full Job Description
Director, Technical Program Management

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

The Frontier of AI & Solutions TPM team is at the forefront of driving innovation by accelerating Generative AI (GenAI) from cutting-edge research into secure, compliant, and scalable enterprise-scale production. We own and advance core platforms and high-impact solutions, establishing the definitive enterprise guardrails and delivery pathways that enable safe, accelerated AI adoption across the entire company. 

We are seeking an exceptional Technical Program Manager (TPM) to drive programs at the intersection of Generative AI research and production-scale deployment. This role will focus on multi-agent conversational systems, agentic AI architectures, inference optimization, and model pretraining/finetuning workflows. You will collaborate closely with world-class researchers, engineers, and cross-functional stakeholders to take cutting-edge AI models from concept to production, while ensuring alignment with risk, compliance, and business objectives. 

Our TPM Directors will:

  • Have strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

  • Provide a quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker 

  • Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

  • Provide a quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker 

  • Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

  • Drive development and orchestration of agentic AI chatbots and intelligent assistants, enabling scalable, context-aware multi-agent interactions.

  • Partner with researchers to manage pretraining, finetuning, and inference optimization efforts, ensuring performance and efficiency at scale.

  • Collaborate with risk, security, and compliance teams to identify and mitigate risks associated with generative

  • Establish frameworks for experimentation, evaluation, and deployment of generative AI models. Track milestones, dependencies, and delivery.

  • Translate cutting-edge academic research into practical applications and drive adoption into production environments.

  • Have exceptional communication and collaboration skills

  • Have excellent problem solving and influencing skill

  • Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

  • Provide a deep focus on execution, follow-through, accountability, and results

  • Provide exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

Basic Qualifications:

  • Bachelor's Degree

  • At least 7 years of experience managing technical programs

Preferred Qualifications:

  • 7+ years of experience designing and building data-intensive solutions using distributed computing

  • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

  • 3+ years experience building highly scalable mobile products & platforms

  • 3+ years of experience with Agile delivery

  • 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

  • Experience in building systems & solutions within a highly regulated environment

  • Bachelor's degree in a related technical field (Computer Science, Software Engineering) 

  • MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Cambridge, MA: $230,400 - $263,000 for Director, Technical Program ManagementMcLean, VA: $230,400 - $263,000 for Director, Technical Program Management


 

New York, NY: $251,400 - $286,900 for Director, Technical Program Management


 

San Francisco, CA: $251,400 - $286,900 for Director, Technical Program Management


 

San Jose, CA: $251,400 - $286,900 for Director, Technical Program Management


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

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