The Role
You will lead a supply chain function that owns everything from sourcing to the shelf: back bar and salon supplies, third-party retail, equipment, and production of our owned brands once a product is commercialized. Central replenishment decides what goes to each location; local buying becomes the exception. The function sits within the Finance team.
What You'll Own
• In-stock and out-of-stock performance across all locations and every sales channel
• Inventory turns and working capital, including excess and aged stock; targets are 8 to 12 turns on back bar and 4 to 6 on retail
• Demand forecasting, min/max and safety stock, and central replenishment for all locations, until a dedicated planner is added
• Open-to-Buy discipline: weekly POs within budget, stock targets set from sales history and seasonality, promotions and holiday builds planned ahead rather than chased
• Supplier relationships, negotiations, contracts and KPIs, with alternate and dual sources where we are single-sourced today
• Strategic sourcing across retail, back bar, supplies, equipment and freight
• The 3PL relationship: inventory accuracy, receiving, fulfillment performance, damages and claims, and our 24-hour response commitment
• Owned-brand production oversight: contract manufacturers, components and packaging, launch supply readiness, landed COGS by SKU
• Channel operations: Ulta wholesale POs and compliance (EDI, ASNs, chargebacks), Ulta Marketplace, Amazon FBA, and fulfillment for Tricoci.com and Nutrire.com
• Inventory accuracy: cycle counts, adjustments and variance investigation, item and vendor master data, and one set of numbers across NetSuite, the 3PL, Zenoti and Shopify
• Weekly field communication with a single point of contact and a 24-hour reply, and a local-purchase exception process that takes emergency card buying to zero
• Automation: NetSuite and Zenoti workflows, exception queues, and replenishment that writes POs the team trusts, replacing spreadsheet workarounds
• The team: hire and develop additional Team Members and run the partnership with Finance, D&A, IT, CPG and Operations
Role Requirements
• 10+ years in supply chain, including leading the function or a major part of it, in multi-unit retail, services, beauty or consumer products
• You have personally run demand planning, supplier management, contract manufacturing and a 3PL relationship, not only overseen them
• You have fixed a broken supply chain before: untrusted data, bad replenishment, stockouts and excess at the same time. You can walk through what you changed and what it produced
• Hands-on with an ERP and MRP or replenishment tooling (NetSuite preferred), strong in Excel, and able to write business requirements for integrations and dashboards
• Retailer compliance experience with a major retailer (EDI, ASNs, routing guides, chargebacks); Ulta Beauty a plus
• Contract manufacturing experience for a consumer product, including components, packaging, MOQs and landed cost; beauty preferred
• You lead small teams, write clearly, and are as comfortable with salon managers as with executives
• You fix the process rather than work around it
Nice to have: salon, spa or professional beauty experience; Zenoti or another salon POS and inventory system; Shopify and Amazon Seller Central; Open-to-Buy planning; SQL.
