Build and maintain a sustainable pipeline of initiatives that improve productivity, reduce costs, enhance quality, and strengthen service delivery.
Develop annual and multi-year operational excellence roadmaps that define priorities, milestones, and expected outcomes.
Partner with distribution leadership to identify and eliminate operational inefficiencies across the distribution network.
Improve labor productivity, throughput, inventory accuracy, storage utilization, order fulfillment, and service levels.
Standardize best practices, workflows, operating procedures, and performance metrics across all distribution centers.
Lead value stream mapping and process optimization efforts to increase operational effectiveness and capacity utilization.
Additional Responsibilities
Support automation, technology, and warehouse optimization initiatives that improve efficiency and scalability.
Partner with transportation and logistics leadership to optimize international, domestic, and final-mile operations.
Identify freight savings opportunities and improve transportation efficiency across ocean, air, drayage, truckload, less-than-truckload, parcel, and final-mile delivery operations.
Reduce transportation costs while maintaining or improving customer service levels.
Collaborate with planning teams to improve forecast accuracy, inventory deployment, replenishment strategies, and sales and operations planning processes.
Identify and implement process improvements that increase inventory turns, service levels, and working capital performance.
Develop standardized planning processes and performance measures.
Partner with customer service leadership to improve the customer experience, order accuracy, responsiveness, and issue resolution.
Implement process improvements that enhance service quality while reducing costs and eliminating non-value-added activities.
Continued Responsibilities
Partner with safety leadership to embed safety principles into all continuous improvement programs and initiatives.
Lead initiatives that reduce workplace incidents, strengthen compliance, and reinforce a culture of safety.
Develop and manage a portfolio of projects focused on reducing operating expenses and improving productivity.
Quantify project benefits and ensure financial results are accurately tracked, validated, and reported.
Support annual budgeting and strategic planning by identifying opportunities to exceed financial targets.
Partner with Regional Managing Directors to identify improvement opportunities and develop tactical action plans that deliver better-than-budget performance.
Facilitate operational reviews, root cause analyses, and performance improvement workshops.
Guide regional leadership teams in prioritizing initiatives with the greatest operational and financial impact.
Added Responsibilities
Provide coaching, guidance, and project support to enable the successful execution and sustainment of improvement initiatives.
Champion a culture of operational excellence, accountability, and continuous improvement across the organization.
Develop training programs and continuous improvement toolkits that build organizational capability.
Facilitate Kaizen events, continuous improvement workshops, and leadership development programs.
Coach managers and functional leaders in Lean and Six Sigma methodologies.
Promote the adoption and consistent application of best practices across U.S. and Mexico operations.
Other duties as assigned.
Qualifications
10+ years of progressive supply chain, operations, logistics, or continuous improvement leadership experience.
Experience leading enterprise-wide continuous improvement programs within a large-scale distribution, logistics, retail, manufacturing, or wholesale environment.
Experience supporting multi-site operations with geographically dispersed facilities.
Strong understanding of warehouse operations, transportation, planning, customer service, and safety functions.
Demonstrated success leading cross-functional improvement initiatives with measurable financial and operational results.
