Director, Strategic Accounts - East

Decagon

$325K — $360K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of strategic or enterprise sales experience
  • Proven revenue growth with large, complex accounts
  • Strong communication, presentation, and negotiation skills
  • High business acumen with C-suite fluency
  • Consultative, value-based selling approach
  • Experience managing multiple stakeholders
  • Bachelor's degree or relevant equivalent experience

Responsibilities

  • Develop strategies to penetrate and close key strategic accounts
  • Build deep, trusted relationships with stakeholders
  • Understand customer business challenges to identify expansion opportunities
  • Collaborate with internal teams to provide tailored solutions
  • Forecast pipeline and revenue accurately
  • Create detailed account plans for strategic deals
  • Provide product feedback to influence company roadmap
  • Maintain expert-level knowledge of products and industry trends

Benefits

  • Take what you need vacation policy
  • Medical, Dental, and Vision coverage for employees and families
  • Life Insurance and Disability Benefits
  • Retirement Plan options (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Daily lunches and snacks provided in the office
Full Job Description
About the Role

We're looking for a Strategic Account Executive that thrives in a highly autonomous environment. You're product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.

In this role, you will
  • Develop a strategy to break into and close key strategic logos for Decagon
  • Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
  • Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
  • Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
  • Forecast and accurately report on pipeline and revenue
  • Develop and execute account plans to execute strategic deals
  • Provide feedback and insights to product and leadership teams to influence the company's roadmap
  • Maintain expert-level knowledge of the company's products, services, and industry trends
  • Expect moderate travel.


Your background looks something like this
  • 7+ years of experience in strategic or enterprise sales
  • Proven track record of growing revenue and expanding business with large, complex accounts
  • Excellent communication, presentation, and negotiation skills
  • Strong business acumen and ability to speak the language of the C-suite
  • Consultative selling approach with a focus on value-based solutions
  • Ability to manage multiple stakeholders and cross-functional initiatives
  • Bachelor's degree or equivalent work experience


Even better if you have
  • Previous experience selling AI or customer support/experience software


Compensation

OTE $325,000 - $360,000k + Offers Equity

Benefits

We proudly offer the following benefits for our full-time employees:
  • Take what you need vacation policy
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Daily lunches and snacks in the office to keep you at your best

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Similar Jobs

More Jobs at Decagon

More Business Services Jobs

Find similar Director, Strategic Accounts - East jobs: