Director, Software Engineering, Agent Platform

As a Director, Software Engineering, Agent Platform, you will be tasked with leading the Agent Platform organization, which owns the control plane that every SentinelOne agent depends on: agent communication and configuration, agent management and health, and the detection services that turn agent telemetry into customer protection. When this platform is healthy, the rest of the product works; when it is not, customers feel it immediately. This is a US-based role leading a distributed organization of roughly 45 engineers across four teams in the Czech Republic, Israel, India and the United States, where you will own delivery, operational health and the customer- and executive-facing side of the domain in US business hours, and partner closely with the SaaS Platform architecture group driving the re-architecture of the platform. This role requires candidates to be based in the EST or CST time zones, given the required overlap with globally distributed engineering teams. Primary responsibilities include: - Own the domain end to end, including delivery, operational health, quality and roadmap commitments for the Agent Platform organization. - Drive reliability by continuing the reliability program already under way: reduce incident inflow, close corrective actions against a clock, and build the observability that catches problems before customers do. - Lead and grow managers: four engineering managers across three geographies report into this role. Develop them, hold a consistent bar, and build leadership depth in the organization. - Represent the domain to executives and customers, owning executive communication during incidents and in regular forums, and engaging directly with enterprise, MSSP and federal customers on platform questions. - Partner across the platform with the agent and endpoint organizations, the SaaS Platform architecture group, Product Management and SRE to land cross-domain outcomes. - Execute the re-architecture: the domain is part-way through moving from a monolithic control plane to a set of regional, horizontally scalable services, and onto a modern container-based deployment model. Own the delivery of that transition for your teams, while keeping the existing platform running for customers throughout. - Plan capacity and headcount, balancing reliability, re-architecture and feature delivery, and make the trade-offs explicit to Product and to leadership. - Build US presence by growing senior engineering capability in the US alongside the existing teams, so the domain has depth in US hours. - Deliver on what success looks like in the first year: incident inflow for the domain is materially lower and the trend is sustained, with corrective actions closing inside the target window rather than accumulating; leadership and customers get a clear, proactive picture of the domain's health, and problems surface from the team before they surface elsewhere; major milestones in the move to scalable, regionally deployed services and the modernisation of the deployment platform are delivered, without regressions visible to customers; the four teams operate predictably against their plans, and the managers are visibly stronger; and US senior engineering presence in the domain has grown. Ideal candidates will have: - Distributed leadership: demonstrated success leading engineering teams across multiple time zones and cultures, with concrete examples of how you made it work rather than worked around it, through clear ownership, strong written communication, deliberate overlap, and trust built without being in the same room. - Operational ownership: experience running a high-availability SaaS platform in production, including incident command, root cause discipline, SLOs, and turning a poor reliability trend around with data. - Technical depth: a strong background in distributed backend systems at scale, including cloud infrastructure, Kubernetes, data stores and multi-tenancy, with the ability to hold a credible technical conversation with staff engineers and architects, and to tell a well-reasoned design from a weak one. - Executive and customer communication: the ability to give leadership an accurate picture, including when the accurate version is the worse-sounding one, and to represent engineering credibly in front of customers. - Delivery discipline: a track record of predictable execution, with clear ownership, planning that holds, and commitments that land. - People leadership: experience managing managers, hiring senior engineers, and raising the bar of an organization you inherited. - Business judgement: the ability to connect engineering investment to customer outcomes and to explain the trade-offs between reliability, re-architecture and new capability. - Typically 12 or more years in software engineering, with at least 3 years leading multiple teams through managers, in a SaaS or cloud infrastructure environment. - Security domain experience, which is an advantage but not required. - A Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience. We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family: Equity & Rewards - Restricted Stock Units (RSUs) - Employee Stock Purchase Plan (ESPP) Time Off & Wellbeing - Flexible time off - Paid company holidays and paid sick time - Gender-neutral parental leave - Grandparent leave Insurance & Financial Security - Medical, dental, and vision coverage - 401(k) retirement plan with company match - Life and disability insurance - Health and dependent care FSA - Voluntary benefits (hospital, accident, critical illness) - Employee Assistance Program (EAP) - ARAG pre-paid legal - Nationwide pet insurance - Cancer Care program - Global business travel medical insurance Work Perks & Flexibility - Home office allowance - Mobile phone reimbursement Wellness & Lifestyle - Wellness coach - Wellness/gym reimbursement - Fertility coverage - Adoption & surrogacy reimbursement This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions. Base Salary Range $206,250-$309,000 USD