Walgreens

Director, Segmentation

Walgreens • $150K — $180K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in retail strategy or related field.
  • 6+ years in retail strategy, merchandising, analytics, or category management.
  • Proven experience leading large scale segmentation or localization strategies.
  • Strong analytical skills with a track record of translating insights into actionable business strategies.
  • Demonstrated ability to influence senior leaders and achieve cross-functional alignment.
  • Experience managing complex programs with measurable outcomes.
  • Direct leadership experience for at least 5 years, including team development.

Responsibilities

  • Lead the development and refinement of Walgreens' segmentation strategy.
  • Establish frameworks for assortment relevance and space allocation.
  • Optimize segmentation and store formats using market insights.
  • Design localized assortment strategies in partnership with Merchandising and Space Planning.
  • Guide space allocation to meet community needs and manage complexity.
  • Leverage analytics and geospatial data to uncover market opportunities.
  • Develop KPIs to measure the impact of segmentation on business performance.

Benefits

  • On-site work four days a week in Deerfield, IL.
  • Opportunity to influence and innovate in a leading retail organization.
  • Engagement with cross-functional teams and senior leadership.
  • Access to advanced analytics tools and methodologies.
  • Chance to work on high-impact projects that redefine retail strategies.
Full Job Description
Job Description

Job Summary:

The Director of Segmentation owns one of the most exciting opportunities at Walgreens: building the enterprise strategy that makes our stores feel like they truly belong to the community around them. By translating demographic, geographic, and behavioral insights into localized assortment, space, and merchandising strategies, this leader will redefine what a "neighborhood store" means at scale. The Director will build and lead a high-performing segmentation team from the ground up - turning data into decisions that make Walgreens more relevant, more profitable, and more personal for every customer we serve. Partnering closely with Merchandising, Space Planning, Store Operations, Marketing, Data Insights & Analytics, Real Estate, and Finance, this role transforms insight into action while always balancing the added complexity of localization with strong financial return and strategic value. #LI-NL1

This role is based in our Deerfield, IL office and is on-site four days a week.

Job Responsibilities:

• SEGMENTATION STRATEGY & LEADERSHIP
• Leads the development and continuous refinement of Walgreens' segmentation strategy, including customer, store, and community level models.
• Establishes frameworks for determining assortment relevance, localization tiers, and space allocation across categories.
• Uses demographic, cultural, behavioral, and market insights to optimize segmentation and store formats.
• LOCALIZED MERCHANDISING & EXPERIENCE
• Partners with Merchandising and Space Planning to design localized assortment strategies that drive both relevance and profitability.
• Guides space allocation decisions to reflect community needs while managing operational complexity.
• Supports creation of neighborhood specific in store experiences, merchandising programs, and formats.
• INSIGHTS & ANALYTICS
• Leverages advanced analytics, geospatial data, and modeling to identify community needs and market opportunities.
• Develops KPIs and dashboards to measure segmentation impact across sales, productivity, customer satisfaction, and competitive position.
• Leads continuous testing, learning, and optimization based on performance and community trends.
• CROSS-FUNCTIONAL LEADERSHIP
• Serves as the enterprise advocate for segmentation and localized strategies.
• Influences senior leaders and builds alignment across Merchandising, Operations, Marketing, Real Estate, and Finance.
• Translates insights into clear recommendations and action plans for business partners.
• OPERATIONAL EXECUTION & CHANGE LEADERSHIP
• Drives change management to embed segmentation principles into planning, space, real estate, store operations, marketing, and merchandising processes.
• Creates toolkits, communication plans, and field ready guidance to support execution in stores.
• Ensures pilot design, rollout sequencing, and scaling plans are operationally feasible and financially sound.

External Basic Qualifications

  • Bachelor's degree and at least 6 years of experience in retail strategy, merchandising, analytics, category management, or related fields; OR High School/GED and at least 9 years of related experience.
  • Experience leading large scale segmentation or localization strategies.
  • Strong analytical and modeling skills, with experience turning insights into business actions.
  • Experience influencing senior leaders and driving cross functional alignment.
  • Experience leading complex programs with measurable business outcomes.
  • Experience leading and developing teams, including people leader roles spanning analysis through senior manager levels.
  • At least 5 years of direct leadership experience.
  • At least 3 years of direct leadership, indirect leadership and/or cross-functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).


Preferred Qualifications

  • MBA or advanced degree in Business, Marketing, Analytics, Economics, or related discipline.
  • Knowledge of geospatial analytics, predictive modeling, or customer insights platforms.
  • Familiarity with retail merchandising systems, planogram tools, and space planning processes.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

Similar Jobs

More Jobs at Walgreens

More Retail & Consumer Goods Jobs

Find similar Director, Segmentation jobs: