Marriott International

Director Sales Support

Marriott International$90K — $120K *
US-AnywhereRemote in Spartanburg, SC
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 5+ years of hotel sales leadership experience, including a role as Director of Sales.
  • Proven ability to adapt to various brand standards and market types swiftly.
  • Strong interpersonal, leadership, and organizational skills.
  • Willingness to travel up to 90% of the time, often at short notice.
  • Proficiency in hotel sales systems and CRM tools, including Microsoft Office Suite.
  • Flexibility to represent the company professionally across different brands and properties.

Responsibilities

  • Act as the interim Director of Sales at assigned hotel properties during transitions.
  • Maintain sales operations and client relationships during leadership gaps.
  • Execute existing sales strategies and create new approaches based on property needs.
  • Drive revenue through key account management and proactive sales calls.
  • Collaborate with revenue management and hotel leadership to enhance performance.
  • Support training and onboarding of new sales team members at properties.
  • Lead or support corporate projects like pre-openings and sales audits.

Benefits

  • Medical insurance options.
  • Dental and vision insurance.
  • 401(k) with company match.
  • Company-provided life insurance.
  • Tuition assistance.
  • Paid time off and holiday time.
  • Travel discounts and more.
Full Job Description
Position: Director of Sales Support

Department: Sales & Marketing

Exempt

Position Reports to: Regional Vice President of Sales

Position Summary:

We are looking for a highly adaptable and results-driven Director of Sales Support to join our corporate sales team. This role is ideal for a self-motivated hospitality professional who thrives in dynamic environments and enjoys traveling. The Director of Sales Support will serve as an interim sales leader, supporting hotel properties across the portfolio during times of transition-such as leaves of absence, vacancies, or special projects. This role requires up to 90% travel and involves hands-on leadership, revenue-driving initiatives, and strategic collaboration with on-site and regional teams.

What will you be doing most days?
  • Serve as the acting Director of Sales or Sales Leader at assigned hotel properties during interim periods.
  • Maintain continuity of sales operations and client relationships during leadership gaps or transitions.
  • Execute existing sales strategies and develop new plans tailored to each property's needs, market conditions, and business mix.
  • Drive top-line revenue by managing key accounts, conducting sales calls, and leading team efforts.
  • Collaborate with revenue management and hotel leadership to optimize performance and pricing strategies.
  • Support onboarding and training of new sales team members at assigned properties.
  • Lead or contribute to special corporate or regional projects, including pre-opening support, system implementations, brand transitions, or sales audits.
  • Maintain accurate reporting and documentation during each assignment, ensuring smooth handoffs and knowledge transfer.
  • Serve as a brand ambassador and uphold brand standards across all assignments.


What are the requirements for this position?
  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 5+ years of hotel sales leadership experience, including experience as a Director of Sales or similar role.
  • Proven ability to quickly assess a property's sales operations and adapt to a variety of brand standards and market types.
  • Strong interpersonal, leadership, and organizational skills.
  • Willingness and ability to travel up to 90% of the time, often on short notice.
  • Proficiency in hotel sales systems (e.g., Delphi.fdc, Opera, CI/TY), CRM tools, and Microsoft Office Suite.
  • Flexibility and professionalism to represent the company at various properties across brands and markets.


Preferred Attributes:
  • Experience with multiple hotel brands (e.g., Hilton, Marriott, IHG, Hyatt).
  • Strong problem-solving skills with the ability to work independently and efficiently in high-pressure situations.
  • Enthusiastic team player who embraces change and thrives on new challenges.
  • Excellent verbal and written communication skills.


Physical Requirements for this Position

You must be able to walk and stand for extended periods of time as the job dictates.

Travel Requirements

This position requires up to 100% travel. Travel is outside the local area and overnight.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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