About the Role:The Director of Sales Operations for Public Sector serves as a trusted business partner to sales leadership, driving operational excellence, strategic planning, and execution across the Public Sector organization. This role is responsible for translating business priorities into scalable processes, actionable insights, and measurable outcomes that accelerate growth and improve seller productivity.
The ideal candidate combines strong analytical and business acumen with the ability to influence across multiple stakeholders. They will lead key operating rhythms, forecasting, territory and quota planning, programs, and strategic initiatives while ensuring alignment between Sales, Service and other cross-functional partners.
Success in this role requires a proactive leader who can balance long-term strategy with day-to-day execution, identify opportunities for continuous improvement, and leverage data to drive decision-making. This individual will play a critical role in enabling sales teams to achieve business objectives while delivering a best-in-class client and seller experience. Executive presence and business acumen a must.
What You Will Do:- Develop execution plan for key programs to drive growth and retention initiatives at scale
- Collaborate with other Continental Ops leaders to align, share and implement best practices.
- Oversee the reporting/analysis of business results and forecasts
- Develop monthly operational presentations capturing sales performance, causals, leading/lagging indicators, processes/programs, and other insights into the operations of the business
- Lead preparation and development of meeting material for presentations; represent sales channel in key leadership meetings
- Own execution of cross-functional initiatives including setback, preparation and logistics to ensure high-impact program delivery
- Cultivate strong relationships across organization and influence/coordinate with required stakeholders
- Create and build content and lead sales workshops, programs and case studies when needed
- Identify opportunities to improve existing programs through regularly engaging with sales to collect feedback (bright spots, areas for improvement)
- Perform analyses on program metrics and share insights with leadership
- Manages and/or participates in ad-hoc projects and initiatives as needed
- Support Sales Advisory Board activities
What you will need:- 10+ years business experience OR,
- 5+ years of consulting, project management, or other operationally equivalent work
- Demonstrated operational and program management skills
- Creative problem solver to address new types of challenges with real-world impact
- Strong verbal and written communication skills with ability to communicate across different levels
- Must have Executive leadership presence
- Comfortable with ambiguity and ability to stay flexible in a rapidly shifting environment
- Aptitude for quantitative and qualitative problem solving; comfortable with making data-driven decisions
- Background in sales or sales-adjacent preferred with ability to understand sales process and distill best practices
- Advanced proficiency in PowerPoint and Excel skill is necessary.
- Additional experience with data visualization tools, automation, and process mapping
Req. # 114446
#LI-BF1
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 120,000 USD - 167,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
Job Requisition ID:115821
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