Job DescriptionDirector (RN) Emergency ServicesJob Type: Full-Time | ExemptSchedule: Exempt, Days, Available for Staff When NeededWage Scale: $97,531.20 to $138,548.80 AnnuallyMore about our teamLead Emergency Care Excellence at Lourdes HealthLourdes Health is seeking an experienced and dynamic nursing leader to serve as our Director of Emergency Services. This role provides strategic, operational, and clinical leadership for the Emergency Department, ensuring the delivery of high-quality, patient-centered care while driving exceptional outcomes, employee engagement, and operational performance.
As a key member of the hospital leadership team, the Director partners closely with physicians, nursing leaders, and executive leadership to foster a culture of safety, accountability, collaboration, and continuous improvement.
This is an opportunity to make a meaningful impact on the health of the Tri-Cities community while leading a dedicated team in a fast-paced, high-volume emergency care environment.
- Level IV Trauma Center
- Level 2 Stroke Center
- Accredited Chest Pain Center
- CMS 4-star Overall Hospital Quality Rating
- Approximately 65 patient visits per day
- 9-bed Emergency Department
- Provider-in-Triage (PIT) model to improve patient flow and timely access to care
- Serves a diverse patient population across the Tri-Cities region
How you'll contributeA
Director who excels in this role:
- Provide strategic and operational leadership for a busy Emergency Department.
- Drive safety, quality outcomes, patient satisfaction, and performance.
- Lead, mentor, and develop nursing leaders and frontline staff.
- Oversee staffing, recruitment, employee development, and performance management.
- Manage budgets, resources, and operational efficiency.
- Lead evidence-based practices and continuous improvement.
- Ensure compliance with regulatory, accreditation, and organizational standards.
- Partner with physicians, leaders, EMS, and care teams to improve care and throughput.
- Promote teamwork, excellence, and patient-centered care.
Why join usWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Medical, dental, and vision coverage options for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity, disability, paid family leave, PTO, and 8 paid holidays.
- Financial & Career Growth: Tuition and certification assistance, loan assistance, and 401(k) with company match.
- Employee Well-being: Mental, physical, and financial wellness programs, including gym memberships, virtual care, mental health services, and discounts.
- Professional Development: Ongoing learning and advancement opportunities.
What we're looking forApplicants should have a current Washington RN license or Compact RN License with Washington endorsement, and possess a Bachelor's degree in Nursing (BSN) from an accredited nursing school. Additional requirements include:
- Education: Master's degree (nursing, healthcare administration or business administration) preferred
- Experience: Minimum 5 years of progressive healthcare leadership experience required
- Certifications: healthcare administration, emergency nursing, emergency management certification preferred
- Skills:
- Demonstrated ability to lead high-performing teams and manage complex healthcare operations
- Strong understanding of regulatory requirements, accreditation standards, patient safety principles, and quality improvement methodologies
- Experience driving operational efficiency, throughput initiatives, and clinical excellence
- Exceptional communication, relationship-building, and problem-solving skills
- Ability to effectively collaborate with physicians, leaders, and multidisciplinary teams
- Passion for mentoring, developing, and supporting staff while fostering a culture of engagement and accountability
Connect with a Recruiter: Not ready to complete an application, or have questions? Please contact Jaclyn by emailing [redacted]
About our Health SystemLourdes Medical Center is a 35-bed hospital located in Pasco, WA, and Lourdes Behavioral Health is a 48-bed hospital located in Richland, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
