Bachelor's degree in risk management, business, or related field required
Five or more years of experience in a risk management position
One or more years of supervisory experience required
Knowledge of laws and regulations from federal, state, and local agencies preferred
Ability to maintain professional boundaries and confidentiality
Experience managing high-risk behaviors and critical incidents
Responsibilities
Investigate and analyze risks within the facility
Implement and promote an incident reporting system
Develop and execute a comprehensive risk management program
Collaborate with clinical departments to ensure adherence to policies
Monitor program performance data for effectiveness and improvement opportunities
Oversee compliance with accreditation and state licensure requirements
Facilitate the Quality Assurance/Process Improvement (QAPI) Program
Benefits
Medical coverage with improved rates and prescription benefits
Expanded coverage options for domestic partners
Enhanced mental health support and Employee Assistance Program
Student loan repayment assistance for nurses and therapists
401(k) retirement plan to support future planning
Generous paid time off policy for work-life balance
Voluntary benefits for part-time employees including dental and vision insurance
Full Job Description
We are seeking a Director of Risk Management & Performance Improvement to add to our team. This individual will oversee the planning, organizing, directing and control all aspects of risk management activities. They will ensure a safe environment for the protection of patients, clients, employees and visitors to the facility in such a manner as to comply with laws, regulations and the standards of the accrediting and approval agencies.
Responsibilities
Investigate and analyze actual and potential risks in the facility; assess liability and probability of legal action for potential notification
Implement, educate and encourage incident reporting system throughout the facility
Implement risk management program throughout the facility
Develop and implement infrastructures and systems that support patient safety
Work closely with Clinical Department practice to ensure the organization's procedures and policies are being followed by all employees
Work with internal auditors, security contractors, and other staff to establish an internal control system
Monitor and analyze program performance data to determine program effectiveness and identify opportunities for improvement
Ensure compliance with all administrative requirements
Responsible for identifying high-risk areas that could cause harm to people receiving services, visitors, and employees
Maintain database of full disclosure activities and provide oversight for review programs and provide technical support as needed
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation
Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development and compliance initiatives
Collaborate with clinical staff and management for prevention of clinical risks throughout the facility.
Develop effective working relationships with clinical staff and administrative personnel to facilitate the delivery of patient care
Create and implement policies and procedures that improve both patient care and employee safety. Ensure the application of institutional policies, especially those regarding patient rights, confidentiality and full disclosure
Develop, implement, coordinate and facilitate the Quality Assurance/Process Improvement (QAPI) Program for facility
Assess QAPI needs and trends for the facility program by reviewing current practices and gathering, compiling and evaluating data related to employees, services, and patient feedback
Delegate and support the QAPI and risk management activities of Department Directors to ensure desired, department-related outcomes for patient care and safety
Monitors and maintains compliance for accreditation for the facility
Monitors and maintains compliance for state licensure for the facility
Qualifications
Bachelor's degree, risk management, business or a related field required
Five or more years' experience in risk management position
One or more years' supervisory experience required
Demonstrated knowledge of laws and regulations of federal, state and local governmental agencies and with the standards, rules and regulations of accrediting agencies as applicable to the facility preferred
Comfortable working with the public
If recovering, two (2) years of continuous, verifiable sobriety
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR "Health Insurance Portability and Accountability Act" and 42 C.F.R. Part 2 "Confidentiality of Alcohol and Drug Abuse Patient Records"
Ability to maintain composure with periodic exposure to high-risk behaviors that may result in agitation, aggression, or violence or exposure to critical incident, and possible sentinel events
Preferred Qualifications
Master's degree in health care management, nursing or related field preferred
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment - Available for nurses and therapists.
Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
Generous PTO - A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
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About Valley Behavioral Health
Valley Behavioral Health is a non-profit organization that provides mental health and substance abuse treatment services to individuals and families in Utah. The organization was founded in 1989 and has since grown to become one of the largest providers of behavioral health services in the state. Valley Behavioral Health offers a wide range of services, including outpatient therapy, medication management, crisis intervention, and residential treatment. The organization is committed to providing high-quality, evidence-based care to its clients and to promoting mental health awareness and education in the community.
