Medical Mutual

Director, Provider Network Management

Medical Mutual$110K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare Administration, Finance, or related field.
  • Master's degree in Business Administration (MBA) or Health Care Administration (MHA) preferred.
  • 8 years progressive experience in provider network development, managed care, or equivalent, 5 years in a managerial or leadership capacity.
  • Experience in establishing and maintaining provider networks for specific products including commercial and government programs.
  • Comprehensive knowledge of provider network development, contracting, and managed care regulations.

Responsibilities

  • Review proposed contracts and manage multiple negotiation processes to meet network targets.
  • Establish and maintain relationships with high volume/complex providers and health systems.
  • Direct assigned operations and staff to improve provider access and satisfaction.
  • Partner with Sales and Clinical teams to achieve Customer satisfaction goals.
  • Collaborate with internal and external teams on departmental projects and initiatives.
  • Prepare documentation for regulatory compliance and accreditation standards.
  • Perform other duties as assigned.

Benefits

  • Employee bonus program.
  • 401(k) with company match up to 4% and additional contributions.
  • Health Savings Account with company matching contributions.
  • Excellent medical, dental, vision, life, and disability insurance coverage.
  • Access to an Employee Assistance Program with counseling and life coaching resources.
  • Company holidays and up to 16 PTO days in the first year, with rollover options.
  • Parental leave for eligible employees after 120 days of service.
Full Job Description
Medical Mutual employees must submit their applications through MySource.

Note: Position requires 4 days on-site per week at our Brooklyn, Dublin, or West Chester, OH office.

Job Summary:

The Director, Provider Network Management oversees the company's relationships with physician, professional, institutional, and ancillary providers including negotiation and implementation of contracts and reimbursement strategies, with the goals of achieving the best- in-market mix of cost, access, and quality. Engages in, supports, and implements corporate strategies, policies, and initiatives to assigned geographic region.

Responsibilities:

  • Reviews proposed contracts and manages multiple concurrent negotiation processes to achieve annual local and regional network targets related to cost, access, methodology, language and quality across all lines of business.
  • Establishes and maintains strong, collaborative relationships with high volume/complex providers and health systems including institutional, professional and ancillary provider networks across all product offerings. Promotes reduction and/or control of health care costs and efficiencies and improved operational interactions between both organizations.
  • Directs assigned operations and staff including provider access; improving quality and clinic outcomes; provider satisfaction and education; and staff resources, performance management and learning and development.
  • Partners with Sales, Clinical, Network Informatics and other areas to achieve Customer satisfaction goals and support provider partnerships.
  • Collaborates with internal resources and external providers and others to support departmental and company projects and initiatives as well as corporate participation in governmental and/or specialty products as they are developed.
  • Participates in the preparation of documentation to ensure regulatory compliance and the networks achieves and maintains applicable accreditation standards.
  • Performs other duties as assigned.


Qualifications:

Education and Experience:

  • Bachelor's degree in Business Administration, Healthcare Administration, Finance, or related field.
  • In lieu of Degree, may consider equivalent combination of education and experience.
  • Master's degree in Business Administration (MBA) or Health Care Administration (MHA) preferred.
  • 8 years progressive experience in provider network development, managed care, or equivalent, 5 years of which are in a managerial or leadership capacity.
  • Experience in establishing and maintaining provider networks for specific products including commercial and government programs.


Technical Skills and Knowledge:

  • Comprehensive knowledge of provider network development, contracting, contracting methodology, contract language, managed care, and regulations and the ability to apply advanced concepts to company operations.
  • Strong analytical and problem-solving skills.
  • Strong negotiation skills.
  • Strong interpersonal skills with the ability to communicate and present to all levels of management.
  • Ability to effectively utilize computer systems and company web-based support tools.
  • Proficiency with Microsoft Office.


Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.


Excellent Benefits and Compensation:

  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.


An Investment in You:

  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.


We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. #LI-GR1

About Medical Mutual

Medical Mutual is a health insurance company that provides health insurance plans to individuals, families, and businesses. The company was founded in 1934 and is headquartered in Cleveland, Ohio. Medical Mutual offers a variety of health insurance plans, including HMO, PPO, and POS plans. The company also offers dental and vision insurance plans. Medical Mutual has a network of over 28,000 healthcare providers and serves over 1.6 million members. The company's mission is to provide high-quality, affordable health insurance to its members.
Learn more about Medical Mutual
Size
4,000 employees
Industry
Founded
1934

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