Position Summary and Role Impact:

The Director, Project Manager, plays a key role in supporting the successful delivery of technology and business initiatives within financial services environments. This position is responsible for coordinating project activities across business, technology, operations, vendors, and external partners to ensure initiatives are delivered on time, within scope, and aligned with organizational objectives. The Director, Project Manager, independently leads medium-complexity initiatives and serves as the primary owner responsible for project planning, execution, stakeholder management, risk management, and delivery outcomes.

The role contributes to organizational success by driving execution, improving cross-functional collaboration, supporting client and operational initiatives, and helping teams effectively manage project risks, dependencies, and delivery commitments. The Director, Project Manager, partners closely with project sponsors, stakeholders, and delivery teams to maintain visibility into project progress and facilitate informed decision-making throughout the project lifecycle.

Essential Functions:

• Manage and coordinate technology and business projects from initiation through implementation, ensuring alignment with project objectives, timelines, and delivery expectations.

• Develop and maintain project plans, schedules, milestones, RAID logs, and project documentation to support effective project execution.

• Coordinate activities across business, technology, operations, vendors, implementation partners, and client stakeholders to support successful delivery outcomes.

• Facilitate project meetings, status reviews, planning sessions, and stakeholder communications to ensure alignment and timely resolution of issues.

• Monitor project progress, dependencies, risks, and issues, escalating concerns appropriately to support informed decision-making and delivery success.

• Support implementation, testing, release readiness, and post-deployment activities as required by project scope.

• Prepare and communicate project status updates, delivery metrics, and key project information to stakeholders and project sponsors.

• Ensure project activities are executed in accordance with established governance processes, organizational standards, security requirements, and applicable regulatory expectations.

• Perform other duties as assigned.

Requirements for Success:

Education & Experience:

Required

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, or a related field.
• Minimum of 7-8 years of project management experience coordinating technology and business initiatives.
• Experience supporting cross-functional projects involving multiple stakeholders, business units, and delivery teams.
• Experience supporting client-facing implementations, onboarding initiatives, operational projects, or technology delivery efforts.
• Experience utilizing project management tools such as Jira, Confluence, Smartsheet, Microsoft Project, or similar platforms.

Preferred

• PMP certification or willingness to obtain within 12-24 months.
• Experience within financial services, payments, lending, credit card, or other regulated environments.
• Experience supporting system integrations, technology implementations, or enterprise application projects.
• Scrum Master certification or Agile-related certifications (SAFe, PMI-ACP, or equivalent).
• Experience coordinating with external clients, vendors, implementation partners, or third-party service providers.

Knowledge, Skills and Capabilities:

• Strong understanding of project management methodologies, including Agile, Waterfall, and Hybrid delivery approaches.
• Ability to manage multiple projects or workstreams simultaneously while balancing competing priorities and deadlines.
• Strong organizational skills with experience tracking project schedules, milestones, risks, issues, dependencies, and action items.
• Ability to communicate project information clearly and effectively to stakeholders at varying levels of the organization.
• Working knowledge of software development lifecycles, technology delivery processes, system integrations, and enterprise technology environments.
• Ability to identify project risks and issues, facilitate resolution discussions, and escalate concerns appropriately.
• Strong collaboration and stakeholder management skills with the ability to build effective working relationships across cross-functional teams.
• Ability to analyze project information and provide meaningful updates that support project visibility and decision-making.
• Proficiency with project management, collaboration, and reporting tools including Jira, Confluence, Smartsheet, Microsoft Project, or similar platforms.
• Knowledge of financial services regulatory, security, and compliance considerations preferred.

The salary range for this position, if located in NY Metro/NY State is $135,000 to $150,000. However, please note that the salary range will vary for other geographic areas.

#INDHP

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package -Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.