Lead end-to-end delivery governance across client programs
Proactively identify, manage, and mitigate delivery risks and issues
Build and maintain strong relationships with client executives and stakeholders
Represent the organization in steering committee meetings and executive reviews
Drive delivery excellence through KPI tracking and quality assurance
Develop proposals and identify growth opportunities for account expansion
Collaborate with onsite and offshore teams for seamless execution
Benefits
Opportunity to work closely with senior executives
Engagement in strategic account expansion initiatives
Access to a dynamic and collaborative work environment
Chance to drive significant business growth
Involvement in high-level governance forums
Full Job Description
Role description
Delivery Manager
Role Summary
The Onsite Delivery Manager serves as the primary clientfacing delivery leader responsible for ensuring successful program execution governance excellence stakeholder satisfaction and business growth This role acts as a trusted advisor to client leadership driving delivery performance risk management and strategic account expansion
Key Responsibilities
Lead endtoend delivery governance across client programs and engagements
Proactively identify manage and mitigate delivery risks issues and dependencies
Build and maintain strong relationships with client executives business stakeholders and delivery teams
Represent the organization in steering committee meetings executive reviews and governance forums
Drive delivery excellence through KPI tracking reporting quality assurance and continuous improvement
Develop proactive proposals identify growth opportunities and support account expansion initiatives
Collaborate with onsite and offshore teams to ensure seamless execution and customer satisfaction
Provide executivelevel communication status reporting and strategic recommendations
Key Skills Qualifications
15 years of experience in Delivery Management Program Management or Client Engagement
Demonstrated expertise in delivery governance stakeholder management and risk mitigation
Strong experience presenting to senior executives and steering committees
Proven ability to drive business growth through proactive solutioning and proposal development
Excellent communication leadership negotiation and relationship management skills
Success Profile A clientfocused leader with strong governance discipline executive presence proactive problemsolving abilities and exceptional communication skills who consistently delivers business value and strengthens strategic client relationships
