8-10+ years of project or program management experience in media agency, marketing, or consulting environments, preferably in media agencies.
Strong knowledge of media, data strategy, client analytics, and first-party data enablement.
Proficient in project management tools like Microsoft Project, JIRA, and Trello, with advanced Excel skills.
Experience with enterprise data applications and platforms such as Google Cloud and customer data platforms.
Demonstrated ability to manage work across both waterfall and agile methodologies.
Responsibilities
Lead complex media engagement and technology initiatives across multiple accounts.
Establish and enhance process maps and governance standards for efficient program delivery.
Conduct detailed project planning, including milestones and dependencies.
Manage project progress and risks, ensuring stakeholders are informed and engaged.
Facilitate collaboration among cross-functional teams using appropriate tools and structures.
Report and analyze project health through status reports and business reviews.
Support resource planning, budget tracking, and development of scopes of work.
Benefits
Opportunity to work in a dynamic, fast-paced environment in New York City.
Engagement with global divisions and markets, enhancing professional exposure.
Access to advanced project management and collaboration tools.
Potential for career growth by overseeing junior project managers.
Involvement in high-impact media and technology initiatives.
Full Job Description
Role Summary & Impact
As Director, Program Manager, you will lead complex media engagement, data strategy, client analytics, and technology initiatives across one or several accounts and special projects. You will align cross-functional teams, clients, and third parties around clear plans, accountable execution, proactive risk management, and high-quality delivery on time and within budget.
You will apply WPP Media and PMO service-delivery processes, including DPAM for campaigns and ID5 for non-campaign work, to guide teams through the full delivery lifecycle: Plan, Track, Manage, Collaborate, Report, and Optimize. This role is based in our New York City office and works across global divisions and markets. Skills and Experience
Serve as the primary cross-functional program management lead across global Colgate-Palmolive Media Engagement delivery, divisions, and markets.
Establish and enhance process maps, RACIs, workflow documentation, governance standards, and escalation paths that enable efficient and effective program delivery.
Conduct detailed project planning for phases, stages, tasks, milestones, deliverables, dependencies, parallel workstreams, and critical paths.
Manage progress and risk by maintaining clear, current information about past, present, and future activities and deliverables, and ensure stakeholders take appropriate action.
Resolve and escalate cross-divisional risks and blockers that affect delivery across internal teams, third parties, and clients.
Facilitate collaboration through appropriate channels, working modes, collaboration tools, document-storage structures, RACIs, and file-naming conventions.
Use available data to track project development velocity, delivery progress, risk, and overall program or campaign health.
Report, forecast, analyze, and recommend action through status reports, quarterly business reviews, retrospectives, and post-mortems tailored to teams, clients, and executives.
Support resource planning and capacity management, revenue pacing, budget tracking, license management, and the development of statements and scopes of work.
Apply strong knowledge across process management, scope and change management, budget management, stakeholder and engagement management, and risk management.
Bring 8 to 10+ years of project or program management experience in a media agency, marketing, advertising or marketing technology, software development, creative agency, or consulting environment. Media agency experience is preferred.
Demonstrate strong organization, documentation, prioritization, problem solving, workload balancing, communication, and escalation skills in fast-moving, structured and unstructured environments.
Collaborate professionally and authoritatively with diverse stakeholders, bring clarity to ambiguity, and drive measurable progress.
Plan, organize, and lead effective meetings, workstreams, and large and small cross-functional teams across application development, data, reporting, and analytics.
Communicate effectively through verbal updates, email, long-form documents, presentations, and collaboration platforms.
Demonstrate knowledge of Media, Data Strategy, Client Analytics, first-party data enablement, audience prioritization and segmentation, sources of growth, campaign performance, and request management.
Work effectively with enterprise data applications and platforms such as clean rooms, customer data platforms, data warehouses, Google Cloud Platform, audience platforms, measurement data lakes, data sourcing, and data integration.
Understand media and analytics technologies and systems such as Prisma, AdForm, Sizmek, Google Campaign Manager, Innovid, Facebook Business Manager, Twitter Analytics, MOAT, Google Analytics, and Omniture.
Bring experience or strong interest in domestic and global consumer packaged goods and in media and agency operations across digital and offline channels.
Use core project and collaboration tools such as Microsoft Project, Smartsheet, Trello, JIRA, SharePoint, Box, Microsoft Teams, Slack, Google Workspace, and AI-enabled productivity tools.
Manage work across waterfall and agile methodologies and demonstrate advanced Microsoft Office skills, especially Excel.
Motivate, manage, inspire, and influence others, including overseeing junior project managers with the right balance of direct guidance and increasing autonomy to support career growth.
About H+K Strategies
H+K Strategies is a global public relations company that specializes in corporate communications, public affairs, and crisis management. The company was founded in 1927 and has since grown to have over 2900 employees in more than 80 offices around the world. H+K Strategies has worked with a variety of clients, including major corporations, governments, and non-profit organizations. The company is known for its strategic approach to public relations and its ability to help clients navigate complex issues and crises.
