Cushman & Wakefield

Director, Program Management

Cushman & Wakefield$204K — $240K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Architecture, Construction Management, or Project Management
  • 7+ years leading capital projects or construction programs
  • 2+ years of experience in team leadership, including mentoring and performance management
  • Proven ability to manage complex construction budgets and schedules
  • Experience in fast-paced environments handling multiple projects concurrently
  • Strong technical skills in project management platforms and digital tools

Responsibilities

  • Lead portfolio-level capital planning, forecasting, and budget management
  • Develop and maintain CAPEX budgets, risk registers, and performance metrics
  • Partner with clients to align project strategies with business objectives
  • Implement and champion advanced project management technologies
  • Drive automation and enhance reporting and analytics processes
  • Advise clients on portfolio governance and construction best practices
  • Manage and mentor teams, fostering a culture of innovation and accountability

Benefits

  • Opportunity to shape global capital project delivery
  • Work alongside executive stakeholders on strategic initiatives
  • Lead technology transformation in construction processes
  • Influence program strategies and project outcomes on a global scale
  • Contribute to a culture of continuous improvement and operational excellence
Full Job Description

Job Title

Director, Program Management

Job Description Summary

Lead the Future of Construction, Technology, and Portfolio Delivery
Are you a construction and project delivery leader who thrives at the intersection of capital projects, technology, process innovation, and client strategy? Do you enjoy building scalable programs, implementing new technologies, and driving meaningful change across complex project portfolios?

We are seeking a Director, Program Management to lead a global portfolio of capital projects while shaping the future of how construction programs are managed, tracked, and delivered. This is a unique opportunity for a seasoned construction professional with experience in tenant improvements, corporate real estate, design management, owner's representation, or general contracting who is passionate about leveraging technology to improve project outcomes.

In this role, you will combine the hands-on expertise of a construction project leader with the strategic mindset of a program executive. You will oversee portfolio-level planning, capital budgeting, project governance, technology integrations, reporting, and process optimization while partnering with executive stakeholders around the globe.

If you're energized by solving complex challenges, implementing innovative solutions, and influencing how large-scale construction programs operate, we'd like to hear from you.

Job Description

What You'll Do

Drive Strategic Capital Program Delivery

  • Lead portfolio-wide capital planning, forecasting, and budget management for a global construction program.
  • Develop and maintain portfolio-level CAPEX budgets, schedules, risk registers, and performance metrics.
  • Partner with clients and stakeholders to align project delivery strategies with business objectives.
  • Oversee project reporting, executive dashboards, and portfolio health metrics to support data-driven decision making.

Transform Construction Through Technology

  • Lead the implementation and adoption of industry-leading project management and reporting platforms.
  • Serve as a champion for digital transformation initiatives, integrating technology with project delivery processes.
  • Drive improvements in construction reporting, budgeting, scheduling, and portfolio analytics through automation and system enhancements.
  • Leverage platforms such as Autodesk, Smartsheet, ServiceNow, and other construction technology tools to create scalable solutions.
  • Identify process gaps and implement best-in-class workflows that improve visibility, efficiency, and project predictability.

Influence Client Strategy and Program Governance

  • Act as a trusted advisor to clients, providing recommendations on portfolio governance, reporting standards, and construction best practices.
  • Develop consistent global reporting structures, dashboard frameworks, and KPI standards across multiple service providers.
  • Present program updates, strategic recommendations, and performance insights to executive-level stakeholders.
  • Support business development efforts, including client presentations, pursuits, and solution development.

Lead High-Performing Teams

  • Manage and mentor a team of Program Managers, Project Managers, Coordinators, and support staff.
  • Provide strategic leadership across regional and global construction teams.
  • Foster a culture of accountability, innovation, collaboration, and continuous improvement.
  • Support talent development, succession planning, and team growth initiatives.
  • Provide indirect oversight and governance of local market project and construction managers globally.

Ensure Operational Excellence

  • Oversee consultant and contractor procurement, contracting, and performance management.
  • Ensure program compliance with contractual obligations, company standards, and regulatory requirements.
  • Maintain data integrity across all project systems and reporting platforms.
  • Standardize project controls, reporting methodologies, and operating procedures across the portfolio.

What Makes You Successful

You are a builder, problem-solver, and innovator who understands both the realities of project delivery and the opportunities created by technology.

You bring:

  • Strong executive presence and the ability to influence stakeholders at all organizational levels.
  • A passion for leveraging technology to improve construction outcomes.
  • Experience leading complex capital programs, tenant improvement portfolios, workplace projects, or large-scale construction initiatives.
  • Exceptional communication, leadership, and client relationship skills.
  • The ability to connect people, processes, and technology into scalable, repeatable solutions.
  • A continuous improvement mindset with a focus on operational excellence and measurable results.

Preferred Background

We welcome candidates from:

  • Tenant Improvement Construction Management
  • General Contracting
  • Owner's Representative / Project Management Firms
  • Corporate Real Estate Project Management
  • Design Management
  • Architecture and Engineering Consulting
  • Workplace and Occupier Services
  • Capital Program Management
  • Construction Technology and Digital Delivery

Qualifications

Education

  • Bachelor's degree in Engineering, Architecture, Construction Management, Project Management, or a related field required.

Experience

  • 7+ years leading capital projects, construction programs, or portfolio delivery initiatives.
  • Experience managing complex construction budgets, schedules, and stakeholder groups.
  • 2+ years of team leadership experience, including hiring, coaching, mentoring, and performance management.
  • Experience working in fast-paced client environments with multiple concurrent projects.

Technical Skills

  • Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Strong experience with project management and reporting platforms such as Smartsheet, Autodesk Construction Cloud, Procore, ServiceNow, or similar systems.
  • Experience with technology implementation, workflow design, systems integration, or digital transformation initiatives is highly desirable.
  • Strong understanding of construction reporting, project controls, budgeting, scheduling, and portfolio analytics.

Why Join Us?

This role offers the opportunity to shape the future of global capital project delivery by combining construction expertise, technology innovation, and strategic leadership. You'll work alongside executive stakeholders, influence program strategy, implement next-generation project technologies, and lead high-impact initiatives that transform how construction projects are delivered around the world.

If you're ready to move beyond managing projects and start transforming programs, processes, and technology at scale, this is the opportunity for you.




About Cushman & Wakefield

Cushman & Wakefield plc is a global commercial real estate services firm. The company's corporate headquarters is located in Chicago, Illinois. Cushman & Wakefield is among the world's largest commercial real estate services firms, with revenues of US$9.4 billion in 2021. The company operates from approximately 400 offices in 60 countries, has around 50,000 employees and manages about 4,100 million sq ft of commercial space. It is one of the "Big Three" commercial real estate services companies, alongside CBRE and JLL.
Learn more about Cushman & Wakefield
Size
50,000 employees
Market Cap
$2.6 billion
Industry
Net Income
-$220.5 million
Founded
1917
5 Year Trend
+8.6%
Revenue
$7.8 billion
NASDAQ

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