Director, Product Management, Payments
About the Team
The Payments Platform is key to powering Capital One’s current and future financial products. At destination, we aim to empower customers with real-time intelligent payment experiences which are seamless, personalized and resilient. We are a multi-tenant platform, with services that span across the end-to-end journey for payments for Capital One’s consumer loan products.
As a Director, Product Management, Payments, you will lead a team of Product Managers responsible for defining and delivering the future of Discover customer payment experiences and capabilities across credit cards and personal loans. You will play a critical leadership role in integrating Discover onto Capital One’s payments platform, while driving the next generation of payment capabilities that will serve tens of millions of customers.
The ideal candidate is a visionary leader who thrives on solving the industry’s most complex payment challenges. Adept at navigating ambiguity and possessing a deep passion for architecting elegant platform solutions, this leader will bridge the gap between business intent and engineering excellence, partnering with technical leads to build systems that are as robust as they are innovative. As part of the role, you will:
Create a long-term roadmap that supports a broader enterprise vision and industry trends
Engage Lines of Business (LOBs) to define, prioritize and build reusable capabilities to support payment strategies across the company
Partner closely with Tech to ensure that the platform architecture can support existing and emerging value drivers
Collaborate with Program to create and maintain well-defined and sustainable communication channels with our LOB partners
Ensure the platform is accurate and performant
Develop and align on the platform’s data posture
Drive tooling to improve reconciliation
Enable AI adoption and value
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
- Bachelor's degree in any field and 5 years of Product Management experience
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $230,400 - $263,000 for Director, Product ManagementNew York, NY: $251,400 - $286,900 for Director, Product Management
Richmond, VA: $209,500 - $239,100 for Director, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
