MasterCard

Director, Product Management

MasterCard$179K — $305K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10 years of experience in payments or related field
  • Proven experience managing digital payments products, particularly in fast payment environments
  • Strong strategic thinking with a history of developing innovative solutions
  • Creative problem solver with analytical skills and attention to detail
  • Influential communicator with executive presence
  • Ability to navigate ambiguity and challenges in a dynamic landscape

Responsibilities

  • Oversee Send product strategy, roadmap, and marketing in NAM
  • Leverage market intelligence to evolve Send product offerings
  • Develop and launch new use cases with a strong value proposition
  • Devise and execute a marketing strategy that yields measurable outcomes
  • Serve as product lead for key customer segments during deal processes

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Generous paid leave, including 16 weeks of new parent leave
  • 401k plan with a strong company match
  • Tuition reimbursement for continued education
  • On-site fitness facilities or fitness reimbursement options
  • Flexible spending accounts to manage health expenses
  • 20 days of bereavement leave and 80 hours of paid sick time
Full Job Description

Title and Summary


Director, Product Management

Mastercard Transfer Solution is a global payment service that allows financial institutions, fintechs, digital customers and other businesses to send domestic and cross border payments to multiple end points in 100+ countries. It includes Mastercard Send, our near real time funding and push to card platform, Cross Border Services (XBS) and Bill Pay. Transfer Solution use cases and applications include funding, person-to-person (P2P) transfers, business to consumer (B2C) disbursements, cross border remittance, B2B, Bill Pay and more.
We are hiring a Product Management Director for Mastercard Send. This is a high profile, high impact role within the NAM MC Send Product Management team. This position will oversee and execute on the Send product strategy, manage product roadmap, devise GTM and marketing strategy and ensure delivery of new customer programs. This position will work closely with the account and business development teams to convert market intelligence into new product ideas and innovations, and drive share and revenue growth for Send across use cases.
This role requires partnership cross-functionally with other groups like Global Product, account managers, bus dev, US Product Delivery, LFI and Finance, among others. The Director is a key member of the Transfer Solution team in the North America Region with critical remit to advance Disbursement & Remittance, one of the key new flows as part of Mastercard’s corporate strategy.

Role
• Oversee Send product strategy, roadmap, marketing and GTM in NAM. Drive P&L results.
• Leverage market intelligence and insights to evolve Send product, value prop and drive innovations
• Develop and launch new use cases. Provide thought leadership on product positioning. Drive share and revenue growth.
• Devise and execute on marketing strategy with measurable results. Partner across organization to create bundles and synergy.
• Support key deal process. Product lead for key CAM segment.

All About You
The ideal candidate is a strategic thinker, effective product manager. A payment expert passionate about instant payments, next generation payments solutions including open banking, digital transformations and cross border money movements. Candidate should have a track record of delivering results, able to learn fast and pivot, and enjoy working in a dynamic, fast paced environment.

• 8-10 years of experience, preferably in payments.
• Experience in managing digital payments product, especially in fast payment
• Strong strategic thinker, track record in developing innovative products or solutions with notable results
• Creative and curious. Strong problem solving and analytical skills, with attention to detail. Understanding of financial drivers and partnership negotiation process.
• Executive presence. Influencing skills.
• Ability to embrace ambiguity and challenges.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Miami, Florida: $156,000 - $265,000 USD

O'Fallon, Missouri: $156,000 - $265,000 USD

Purchase, New York: $179,000 - $305,000 USD


About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ

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