Director, Product Management - Consumer & Developer Experience
About the Team
At Capital One, the Consumer & Developer Experience (CDX) team brings Product, Tech, and Design together to build and scale innovative products and user-obsessed platforms that inspire trust and loyalty. Driven by a mission to create unparalleled digital connections, we deliver transformative, customer-centric experiences that empower users throughout their financial journeys while directly accelerating business growth. As part of CDX, you will sit at the intersection of customer empathy and enterprise scale, shaping foundational platforms and best-in-class products that define how millions of customers interact with Capital One every day.
Our team is scaling significantly across several core strategic pillars to drive impact across AI, platform infrastructure, and greenfield products:
Developer Experience (DevX):Building AI tools and platforms that transform how our engineering teams build and operate software.
Marketing & Messaging Delivery (MMD): Owning high-throughput communication engines that deliver billions of real-time interactions.
Experience Platforms (XP):Driving quality and UI/UX consistency across all customer-facing digital channels.
Enterprise Services & Supplier Product, Risk & Operations (ESPRO): Leading greenfield initiatives from the ground up to build first-of-its-kind enterprise supplier and operational platforms.
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Preferred Qualifications:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $209,500 - $239,100 for Director, Product ManagementMcLean, VA: $230,400 - $263,000 for Director, Product Management
New York, NY: $251,400 - $286,900 for Director, Product Management
Richmond, VA: $209,500 - $239,100 for Director, Product Management
Riverwoods, IL: $209,500 - $239,100 for Director, Product Management
San Francisco, CA: $251,400 - $286,900 for Director, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate27s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
