Job DescriptionWhat is the opportunity?As the Director, Process Engineering, you'll re-imagine and engineer "architecture management"; how architecture development and governance is applied across EA and architecture community, reducing complexity, simplifying and automating the processes by exploiting AI capabilities, improving integration at scale within IT Management, while ensuring governance outcomes and strategic objectives are achieved.
What will you do? - Design and implement scalable platforms, services and governance workflows supporting Enterprise Architecture mandate and Enterprise architecture community
- Map and assess the current tool chain to identify opportunities to drive agile and process improving solutions, establish seamless integration across EA platforms and services and with Enterprise platforms with goal of reducing friction and maximizing end user value and driving adoption
- Improve tool integration and data flow to reduce manual effort and accelerate governance decisions
- Leverage best in house automation and AI support to accelerate modernization, scale service, insights and governance as well as drive automation in toolchain
- Establish repeatable, sustainable processes and drive continuous improvement
- Drive initiatives for data lineage and metadata management to ensure continual high-quality data
- Partner with line of business and functions architects, platform owners, and risk stakeholders to align on product and associated process improvements necessary to achieve strategic goals
- Define and track success metrics that balance efficiency and business value (time saved, integration scale) with governance effectiveness (compliance, risk, standards adherence).
- Manage a team of SMEs to deliver and advance on strategic objectives
- Build and mentor a high-performing team
What do you need to succeed? Must have:- Proven experience in process engineering, business process improvement, or a similar role, ideally within EA, IT governance, or a technology environment
- Strong understanding of architecture concepts, governance frameworks, and tool chains (e.g., EA repositories, integration/automation platforms, workflow tools)
- Track record of simplifying complex processes and delivering measurable efficiency gains
- Analytical mindset with the ability to balance speed against control and compliance
- Excellent stakeholder management and communication skills
- Strong communication skills and ability to influence
- Bachelor's degree in Industrial/Systems Engineering, Computer Science, Information Systems, Business/Management Information Systems, or equivalent in a related field or
- Master's degree (e.g. MS in Engineering Management, Information Systems, Enterprise Architecture, or MBA) preferred for senior levels
Nice-to-have:
- Relevant coursework or formal training in business process management, systems thinking, and IT service management is valued
Certifications:- ArchiMate - The Open Group
- Zachman Certified Enterprise Architect - Zachman International
- Lean Six Sigma, Green or Black Belt - ASQ (American Society for Quality) or IASSC (International Association for Six Sigma Certification)
- Certified Business Process Professional (CBPP) - ABPMP
- OCEB 2 (BPM) - Object Management Group (OMG)
- ITIL 4 (Foundation or higher) - PeopleCert
- Agile / Delivery (nice to have)
- Certified ScrumMaster (CSM) - Scrum Alliance; or PSM - Scrum.org
- SAFe - Scaled Agile, Inc.
- PMP - Project Management Institute (PMI)
What's in it for you?- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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Job SkillsApplications Architecture, Critical Thinking, Data Architecture Development, Decision Making, Enterprise IT Architecture, Information Technology Consulting, IT Architecture, Multi-Level Communication, Process Controls Engineering, Process Design, Process Engineering, Process Engineering Management, Process Improvement Engineering, Process Systems Engineering, Service Oriented Architecture (SOA), Target Architecture
Additional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:TECHNOLOGY AND OPERATIONS
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-09-22
Application Deadline:2026-10-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
