Director Patient Financial Services | Full Time | Day

CONCORD HOSPITALITY$90K — $120K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Healthcare Administration, Business or Finance required; MBA or MHA preferred.
  • 5+ years of leadership experience in billing or collections in an acute care hospital setting.
  • Strong knowledge of government and commercial payer requirements for billing compliance.
  • Proven ability to master hospital revenue cycle operations and reimbursement methodologies.
  • Excellent interpersonal, communication, analytical, and organizational skills.

Responsibilities

  • Oversee the Billing, Collections, Customer Service, and Cash Application teams.
  • Manage the operation of Accounts Receivable and coordinate daily activities in the PFS area.
  • Achieve performance goals related to cash flow, A/R days, production, and denial reduction.
  • Monitor industry changes that affect billing and collections processes.
  • Implement and maintain all functions pertinent to the Patient Financial Services area.

Benefits

  • Equal Opportunity Employer with a commitment to diversity and inclusion.
  • Reasonable accommodations available for individuals with disabilities during the application process.
Full Job Description

Summary

Working under the supervision of the Administrative Director of Revenue Cycle, the Director PFS has direct oversight for the Billing, Collections, Customer Service and Cash Application units.
Responsible for operation and management of the Accounts Receivable.  Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to PFS area. Meet Performance goals to include cash, A/R Days, production by area, and denial reduction.  Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Education

Bachelor’s Degree required. MBA or MHA preferred.

Certification, Registration, and Licensure

None

Experience

  • A minimum of 5 years demonstrated leadership experience in billing and/or collections in acute care hospital setting.

  • Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.

  • Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.

  • Mastery of hospital revenue cycle operations.

  • Knowledge of reimbursement methodologies.

  • Knowledge of regulatory publications, how to access and interpret.

  • Excellent analytical, organizational, and research skills required.

Additional Job Description

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.

The employee is frequently required to do repetitive motion, hear, perform activities that require fine motor skills, reach, sit, speak, and walk. The employee is occasionally required to bend, drive, squat, and stand.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The noise level in the work environment is usually quiet.

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