Kastle Systems

Director, Operations - Urban Alarm

Kastle Systems$100K — $130K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • Minimum of five years in sales and marketing leadership within the alarm/security sector
  • Proven experience in budget management and resource allocation towards growth
  • Familiarity with electronic security and life safety systems preferred
  • Strong communication skills with the ability to convey business performance insights effectively

Responsibilities

  • Drives growth through established sales and marketing strategies aligned with corporate goals
  • Designs and implements innovative go-to-market strategies
  • Recruits and develops a high-performing sales team
  • Manages financial metrics, including revenue and EBIDTA
  • Collaborates with Kastle Mid-Atlantic for leadership and strategic partnerships

Benefits

  • Full client satisfaction focus
  • Opportunity to impact revenue growth
  • Leadership role influencing company culture
  • Mentorship and development of a sales team
  • Involvement in strategic partnerships with regional teams
Full Job Description
Overview

The Director, Operations is responsible for full client satisfaction and revenue growth of the business and serves as the primary senior business contact for the client base and community. They consistently provides excellent customer service to client accounts and represents their needs and goals within the organization to ensure quality. In addition, the Director is an exceptional operational leader, with responsibility for sales and marketing and sets the tone for how Urban Alarm builds relationships with clients to encourage new and repeat business opportunities.

Responsibilities

  • Drives and delivers growth of the company using time-proven sales and marketing practices in alignment with corporate objectives.
  • Designs and executes new go-to-market strategies and creative solutions to reach strategic business goals.
  • Recruit, build, develop and mentor the sales team across business development, marketing and product responsibilities.
  • Responsible for managing budgets including revenue, EBIDTA, accounts receivable, and other key financial metrics for the business.
  • Collaborates with Kastle Mid-Atlantic region to provide leadership, vision and potential strategic partnerships.

Qualifications

  • Bachelors degree preferred
  • At least five years prior sales and marketing leadership experience within alarm/security industry is required.
  • Experience in managing budgets and resources toward a defined plan and growth objectives.
  • Knowledge of electronic security and life safety systems and industry is preferred.
  • Strong corporate presence; ability to communicate and present accurate business performance results.

About Kastle Systems

Kastle Systems is a security services company that provides access control and video surveillance solutions to commercial and residential properties. The company's products and services include keyless entry systems, visitor management systems, and remote video monitoring. Kastle Systems was founded in 1972 and is headquartered in Falls Church, Virginia. The company has a team of experienced professionals who are dedicated to providing high-quality security solutions to their clients. Kastle Systems has been recognized for its innovative products and services, and has won numerous awards for its work.
Learn more about Kastle Systems
Size
500 employees
Industry

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