TITLE: Director of Volunteer Programs
ORGANIZATION: Colorectal Cancer Alliance
LOCATION: Remote, United States
POSITION TYPE: Full-Time, Exempt
REPORTS TO: Vice President of Volunteers
COMPENSATION: $90,000-$100,000 annual salary; Healthcare benefits are available for this role.
POSITION OVERVIEW:The Director of Volunteer Programs is a strategic leader overseeing the design, implementation, growth, and continuous evolution of programs that connect and activate volunteers, patients, survivors, caregivers, and advocates around the Alliance's mission. This role develops strategies that deepen engagement, build community, grow the volunteer base, expand mission participation, and create opportunities to support fundraising and organizational growth.
The Director establishes the systems and operational excellence needed to support enterprise-wide volunteer programs, including the Ambassador and Peer Support Programs, while identifying new ways to mobilize the Alliance community through volunteerism, advocacy, awareness, events, peer-to-peer engagement, and fundraising.
Working collaboratively across the organization, the Director fosters meaningful volunteer experiences, builds sustainable program infrastructure, and cultivates engaged champions who expand the Alliance's reach and advance its strategic priorities and long-term impact.
POSITION RESPONSIBILITIES:Key responsibilities include, but are not limited to:
Program Strategy and Design- Provide strategic leadership for the Alliance's Ambassador and Peer Support Programs (including 1:1 Buddy and Group programs), developing the long-term vision, strategy, governance, and scalable infrastructure to guide ongoing growth and operational effectiveness.
- Lead the ongoing development and optimization of volunteer lifecycle processes, including recruitment, screening, onboarding, training, engagement, recognition, and evaluation to deliver consistent, mission-aligned experiences that support sustainable program growth.
- Establish and continuously refine program standards, performance metrics, dashboards, and evaluation frameworks to measure outcomes, demonstrate impact, and guide continuous improvement.
Program Leadership and Organizational Integration- Lead the implementation, integration, and ongoing management of the Alliance's Ambassador and Peer Support Programs, ensuring operational excellence, meaningful volunteer experiences, and alignment with organizational priorities.
- Guide ongoing program enhancements, expansion strategies, communication plans, and change management efforts while leveraging insights to build future programming.
- Partner cross-functionally to integrate volunteers into organizational initiatives that advance awareness, community education, fundraising, research, and community/health partner engagement initiatives, ensuring volunteer programs support the Alliance's mission and strategic goals.
Scale Volunteer Programs for Long-Term Impact- Drive continuous improvement and program expansion through data analysis, participant feedback, and performance measurements that enhance program effectiveness and organizational impact.
- Identify, develop, and implement strategies to expand program reach, strengthen volunteer engagement, improve scalability, and support the long-term sustainability of the Alliance's volunteer programs.
- Identify and advance opportunities to leverage volunteer programs, partnerships, and community engagement to increase fundraising, cultivate prospective donors and sponsors to support the Alliance's mission.
- Monitor key performance indicators and develop executive-level reporting that communicates program outcomes, trends, and strategic value.
- Cultivate strategic partnerships with community organizations, healthcare partners, professional associations, and other stakeholders to strengthen volunteer engagement, increase program visibility, and advance the Alliance's mission.
REQUIREMENTS: - Bachelor's degree in nonprofit management, public health, social work, psychology, or a related field, or an equivalent combination of education and experience.
- 8 - 10+ years of progressive leadership experience in program development, volunteer engagement, community engagement, nonprofit management, healthcare, or a related field.
- Demonstrated success designing, implementing, scaling and leading complex, national programs or initiatives from concept through implementation.
- Experience developing and managing operational infrastructure, including policies, procedures, workflows, quality assurance and evaluation processes.
- Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority and build collaborative partnerships.
- Experience developing and executing strategic plans, implementation roadmaps, budgets, performance metrics, and evaluation frameworks.
- Strong program, project and change management skills, with the ability to manage multiple priorities in a fast-paced, evolving environment.
- Exceptional written, verbal, and presentation skills, including experience communicating recommendations and outcomes to senior leadership.
- Demonstrated commitment to diversity, equity, inclusion, and creating welcoming, accessible, and participant-centered experiences.
SALARY RANGE:Competitive non-profit salary, typically ranging from
$90,000-$100,000, based on experience and qualifications.
HOW TO APPLY: To apply, please complete the application in our ADP Workforce Now application portal.
To see all employment opportunities at the Alliance, please click here to be directed to our careers site.
