About the Role:The
Director of Technology and AI leads IIANC's internal technology operations, strategy, systems, and artificial intelligence initiatives. This is a hands-on leadership role responsible for ensuring IIANC's technology works effectively today while helping the organization use technology, AI, and automation to operate smarter and more efficiently in the future.
A key objective of this position is moving IIANC toward becoming an
AI-enabled organization, where AI and modern technology are thoughtfully incorporated into everyday work across the organization.
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Perks & Benefits: Hybrid remote work opportunities + an
extremely flexible work schedule Competitive pay🩺
Health insurance coverage💼
Generous Employer Retirement Contributions🌴
Generous PTO Fun staff appreciation events - a lot of them!
100% paid professional development👕
Office casual dress code most days
On-site fitness equipment, gym membership reimbursement, and Staff Tranquility Room🔒
Job stability in a growing industry
A
35-hour work week that includes
every other Friday off with a compressed workweek option
What You'll Do:- Lead IIANC's overall technology operations, ensuring systems, applications, hardware, integrations, vendors, and workflows are reliable, effective, and aligned with organizational needs.
- Serve as the primary internal technology resource, troubleshooting issues directly when appropriate and coordinating with managed service providers, vendors, and outside support as needed.
- Develop and maintain IIANC's technology strategy and roadmap, working across departments to evaluate systems, identify needs, and lead practical improvements, integrations, implementations, and vendor decisions.
- Serve as IIANC's internal AI lead by identifying opportunities to use AI, automation, and emerging technology to improve workflows, productivity, member service, decision-making, and business processes.
- Build organization-wide technology and AI capability through training, coaching, responsible-use practices, clear communication, regular updates, and a culture of curiosity, experimentation, and continuous improvement.
What Qualifications You Bring:- 🧠 Experience
- Experience in technology leadership, business systems, systems implementation, technology operations, process improvement, digital transformation, or a related field.
- Strong general technology aptitude with the ability to understand, troubleshoot, and learn unfamiliar systems quickly.
- Experience managing technology projects, vendors, implementations, or external service providers.
- Demonstrated ability to translate business needs into practical technology solutions.
- Meaningful hands-on experience with generative AI, automation, and emerging technology.
- 💻 Technical & systems skills
- Experience using project tracking, documentation, collaboration, or workflow tools to organize requirements, tasks, issues, and follow-up.
- Comfortable learning new platforms, including CRM systems, customer portals, reporting tools, database systems, and technology products.
- Ability to support system testing, data validation, user documentation, reporting needs, and process improvement efforts.
- 🤖 AI & automation mindset
- Comfortable exploring AI tools such as ChatGPT, Microsoft Copilot, or similar platforms to improve efficiency and support better decision-making.
- Able to use AI responsibly to summarize information, draft documentation, support reporting, organize requirements, and improve communication.
- Interested in identifying practical opportunities to automate repetitive tasks, reduce manual work, and streamline workflows.
- Curious, adaptable, and quick to learn emerging technologies that can improve systems, user experience, and business operations.
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Location:Must be able to work from our
Cary, NC office.
