Director of Talent Operations

San Juan Regional Medical Center • $100K — $120K *

Farmington, NM 87401In-Person

Healthcare

8 - 10 years of experience

1 week ago

Job Overview by Ladders

Qualifications

Bachelor's degree in Human Resources, Business, or related field, or equivalent experience
8+ years of experience in talent acquisition or HR management
Proven success in implementing talent acquisition programs
Strong analytical and data-driven decision-making skills
Excellent leadership and communication abilities
Proficient in HR information systems and technology

Responsibilities

Manage and lead talent acquisition team in selecting and onboarding new caregivers
Develop talent acquisition strategies to improve hiring volumes and reduce vacancy rates
Oversee and streamline recruitment processes for efficiency and quality
Cultivate partnerships with hiring managers to define staffing needs and ideal candidate profiles
Implement technology-driven approaches to optimize talent acquisition results
Evaluate vendor relationships for maximum return on investment
Identify and mitigate threats to effective talent attraction and onboarding

Benefits

Engagement with a high-performing workforce
Opportunity to develop innovative talent acquisition strategies
Collaborative work environment focused on employee engagement
Access to advanced HR technology tools and systems
Commitment to professional growth and development through training and coaching initiatives

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Full Job Description

Plays pivotal role in building high performing and engaged workforce through crafting effective talent acquisition strategies, optimizing HR operational efficiency, and fully leveraging HR systems for San Juan Regional Medical Center (SJRMC) and San Juan Health Partners (SJHP).

Required Behaviors:

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

Bachelor's degree in Human Resources, Business, Organizational Development (or related field) OR comparable work experience
Minimum additional eight (8) years of experience in talent acquisition, HR management, workforce development OR related experience
Proven track record of success in implementing talent acquisition programs
Strong analytical, problem-solving, and data-driven decision-making skills
Excellent leadership, coaching, and communication skills
Proficient in HR information systems and technology

Preferred Qualifications:

Master's degree in Human Resources, Business, or related field
Advanced Certification in HR (PHR, SPHR, GPHR, SHRM-CP, etc.)
Experience in healthcare talent acquisition
Familiarity with employee engagement best practices
Experience with Workday system

Duties and Responsibilities:

Talent Acquisition:

Manages and leads team members who are responsible for finding, selecting and onboarding new caregivers in numbers consistent with established goals and organizational expectations
Develops and executes innovative talent acquisition plans designed to improve hiring volumes, the quality of applicants, reduce vacancy rates of critical roles and reduce the organization's use of contract labor (and the associated costs)
Oversees talent sourcing, recruitment, and onboarding processes, ensuring efficiency and adherence to quality standards
Cultivates strong partnerships with hiring managers to understand specific staffing needs, identify ideal candidate profiles, and ensure hiring managers fulfill their role in talent acquisition process
Implements technology and data-driven approaches to streamline operations and optimize results
Optimizes vendor relationships and evaluates partnerships for maximum ROI
Identifies threats to highly reliably talent attraction, selection and onboarding of new caregivers and puts mitigation plans in place to avoid disruptions
Partners with the Vice President of Human Resources to ensure that members of the Talent Acquisition team have best-available tools and technologies to source and attract quality applicants

HR Operations:

Streamlines talent acquisition processes, ensuring operational efficiency and adherence to regulatory requirements
Manages the HRIS system and HR regulatory compliance teams to ensure adherence to relevant laws and regulations
Proactively identifies and addresses operational challenges to ensure smooth and efficient talent management
Oversees assigned regulatory compliance responsibilities for HRIS system, including data audits, compliance reviews, and dashboard maintenance
Directs HR reporting efforts, including dashboard maintenance, standard report requirements, special reporting, and data requests
Oversees job description process and record keeping
Ensures necessary creation and maintenance (updating) of Human Resources Policies and Procedures
Manages front desk personnel and customer service issues at HR building
Leads HR Operations personnel, and partners with HRIS to oversee Workday Help ticket management
Partners with Vice President of Human Resources to develop and oversee annual department budget

HR Systems, Reporting, and Analytics:

Partners closely with IT and HRIS teams to fully leverage HR system functionality, improve processes, enhance user experience, and increase system effectiveness
Ensures HR system processes are fully documented in sustainable and intuitive manner
Ensures two-deep coverage of all key system functionality, department processes, and HR operations tasks through appropriate licensing, training, and ongoing development
In partnership with the Vice President of Human Resources, develops and implements key performance indicators (KPIs) for talent acquisition, development, and engagement programs
Leverages data analytics to track progress, identify trends, and inform strategic decision-making
Generates comprehensive reports and presentations to communicate results and insights to stakeholders
Continuously refines talent acquisition, compliance, and operations strategies based on data-driven insights
Develops subject matter expertise (SME) with the HRIS Recruiting Module and associated technology platforms

Employee Performance, Development, and Engagement:

Leads and coaches team to achieve performance goals and cultivate continuous improvement focus
Designs and implements Talent Acquisition/HR Operations-based employee development programs tailored to individual needs and career aspirations
Conducts regular performance evaluations and provide constructive feedback
Develops and delivers coaching sessions to equip employees with the skills and knowledge necessary to excel in their roles
Fosters a culture of recognition and appreciation, celebrating employee achievements and contributions
Identifies and implements initiatives to enhance employee engagement and satisfaction
Performs other duties as assigned

Safety, Courtesy, Effectiveness, and Stewardship

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About San Juan Regional Medical Center

San Juan Regional Medical Center (SJRMC) is a non-profit, acute care hospital located in Farmington, New Mexico. The hospital provides a wide range of medical services to the residents of San Juan County and the surrounding areas. SJRMC is the largest hospital in the Four Corners area and has been serving the community for over 100 years. The hospital is committed to providing high-quality, compassionate care to its patients and improving the health of the community it serves.

Learn more about San Juan Regional Medical Center

Size

2,500 employees

Industry

Healthcare

* Ladders Estimates

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