Director of Talent Acquisition and People Operations

Hadley Designs

• $110K — $130K *
US-AnywhereRemote in Canada
Staffing
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of full-cycle recruiting experience, preferably in remote or e-commerce settings.
  • Demonstrated success in hiring for diverse roles including marketing, ops, Amazon, and leadership positions.
  • Ability to run structured and group interviews effectively.
  • Familiarity with tools like LinkedIn Recruiter and lightweight ATS systems.
  • Strong written communication skills for job postings and candidate outreach.
  • Experience managing multiple active roles (5-10) without process delays.
  • Solid knowledge of contractor classification and employment law.

Responsibilities

  • Manage the recruiting pipeline, sourcing candidates from various platforms.
  • Conduct test projects and first-round group interviews to evaluate candidates.
  • Optimize sourcing channels for performance and maintain talent shortlists.
  • Oversee Glassdoor reputation management and drive team review initiatives.
  • Deliver weekly metrics reports on hiring processes and funnel performance.
  • Design and implement engaging onboarding and retention systems for new hires.
  • Provide data-driven insights to improve overall workforce effectiveness.

Benefits

  • Build a robust people function that drives organizational growth.
  • Collaborate with executive leadership to scale the business.
  • Enjoy a high-ownership, execution-focused work culture.
  • Benefit from remote work flexibility while having significant influence.
  • Help define innovative approaches for talent attraction and retention.
Full Job Description
🚨 Urgent Hiring - Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged.
Ready to Empower a Growing Team and Shape Our Future?

We are seeking a People Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact.

Role Overview

As the Director of Talent Acquisition and People Operations, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond.

This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement).

Key Responsibilities

Talent Acquisition (the #1 outcome of this role):
• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.
• Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.
• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles.
• Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.
• Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.

People Operations:
• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, align

ed with the company's growth objectives.
• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.
• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.
• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.
• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.
• External Partnerships: Partner with external service providers to enhance and support people operations as necessary.

How Success Is Measured (two bold sub-headers, each with bullets):

Talent Acquisition KPIs:
• Average time to fill open roles: under 45 days.
• Weekly applicant volume per active role: 250+ qualified applicants.
• Weekly hiring pipeline report by sourcing channel: 100% completion, on time.
• Completed candidate case studies available for review per role per week: 15+.
• Glassdoor company rating: maintain 4.5+ average across the year.

People Operations KPIs:
• Successful implementation of people systems that directly support the business's ability to scale.
• Strong employee retention rates, with high performance and engagement.
• Improved leadership confidence in people systems, talent readiness, and organizational alignment.
• Predictable, scalable people operations that contribute to the company's growth and success.

Requirements
Who you are

You are a recruiting-strong, systems-oriented leader. You have personally closed difficult hires, not just managed a team that did. You move fast in a sourcing pipeline, you can run a structured interview that lands the right read on a candidate in 30 minutes, and you are equally comfortable defending the company on Glassdoor as you are building a 90-day onboarding plan. You thrive in a fast-paced, remote-first, contractor-centric environment and have a track record of both filling open roles ahead of timeline and scaling the people systems that retain the talent you bring in.

Talent Acquisition / Recruiting (must-haves):
• 3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations.
• Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles.
• Experience running structured interviews, test projects, and group interviews.
• Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph.
• Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools.
• Strong writing ability: clear job posts, compelling outreach, direct candidate comms.
• Ability to handle 5-10 active roles at a time with no drop-off in process.
• Experience defending brand reputation and responding to feedback (e.g. Glassdoor).
• Experience building and running reporting for hiring metrics.

People Operations (must-haves):
• 5+ years of progressive HR or people operations experience, with leadership responsibility.
• Bachelor's degree in Human Resources, Business, or a related field.
• Direct experience operating contractor-centric or distributed teams.
• Demonstrated success building compliant, scalable people systems.
• Strong understanding of contractor classification, employment law, and risk mitigation.

Benefits

Why Join Hadley Designs?
  • Build the people function as a true growth lever that directly supports execution and scale
  • Partner closely with executive leadership on scaling the organization
  • Operate in a high-ownership, execution-focused environment
  • Remote flexibility with real responsibility and influence
  • Help shape how a modern, fast-growing company builds and retains talent


Apply Today

Apply now and help make learning fun, engaging, and screen-free for families everywhere.

P.S: If you don't hear from us within two weeks of your application, please consider that as our decision to move forward with other candidates, but we truly appreciate your interest in Hadley Designs.

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