Job Summary The Director of Student Success and Advising participates in the overall leadership and management of College of Education advising. Incumbent leads a team of professionals to plan, implement, and evaluate comprehensive access and retention support services for prospective and current students participating in College of Education academic programs. The incumbent will promote practices that help position the Student Success Team to identify and meet students' needs, match students to campus resources, and amplify students' assets.
Key Responsibilities - Lead comprehensive, holistic, and culturally responsive student advising and support services in the College of Education to enhance the academic, personal, and career success of current and prospective students. Collaborate with other college and university units to coordinate efforts in maximizing student success.
- Oversee effective management of all activities and program operations in the college Student Success and Advising Center, including personnel, daily operations, advising services, administrative functions, retention, timely program completion, and collaborations with the Career Development Center and Financial Aid. Facilitates an environment that motivates, empowers, and inspires commitment from employees, while advancing a culture of care.
- Organize, attend, or chair a variety of administrative and staff meetings as required; serve on internal and external committees and special projects; active in developing successful partnerships to support academic programs.
Department Student Success & Advising Center
Duration of Appointment This is a regular, at-will position.
Classification Administrator I
Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
- CSU MPP Compensation Summary Range: The MPP Comp Summary Range for this position is $7,955 - $11,933 per month.
Benefits At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.
To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:
- Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
- Health Coverage: A variety of medical, dental, and vision plans.
- Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
- Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.
Knowledge, Skills, and Abilities The ideal candidate possesses a strong understanding of shared governance within an educational environment and demonstrates exceptional communication and interpersonal skills, with the ability to effectively respond to complex inquiries from a wide range of stakeholders, including the public, residents, parents, prospective students, university employees, and students. They have a proven ability to ensure compliance with state and university policies and procedures while fostering positive and collaborative working relationships across all organizational levels, both within and outside the university. The successful candidate is skilled in analyzing complex information, situations, practices, and procedures to accurately identify problems, evaluate relevant factors, and develop effective solutions while understanding their broader implications. They bring experience in supervising, motivating, and developing staff, and have demonstrated success working responsively and respectfully within a diverse, multicultural, and inclusive campus community. Committed to upholding all university policies, procedures, and standards related to safety, civility, information security, and non-discrimination, the ideal candidate also shares a strong commitment to advancing equity and excellence in urban education while contributing to a positive and supportive university experience for every student.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience• Master's degree in higher education, student development, student affairs, counseling or related field and 5 years of related experience required.
Application Procedures Click "Apply Now" to complete the CSULB Online Employment Application.
Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).
Additional Information CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Advertised: Oct 03 2026 Pacific Daylight Time
Applications close: Oct 17 2026 Pacific Daylight Time
