Full-Time/Part-Time Full-Time
Description The Opportunity
Access Labs is seeking a Director of Strategic Partnerships to support the development, management, and optimization of partnerships as measurable, profitable, and scalable growth drivers.
This role plays a key part in analyzing partnership performance, identifying opportunities for improvement, and executing strategies that enhance revenue and operational efficiency.
Drive Partnership Performance & Growth
This position sits at the intersection of strategy, data, operations, and relationship management, with a focus on driving performance, supporting partnership growth, and maximizing return on partnership investments. You will work closely with cross-functional teams and leadership to ensure partnerships are aligned with company goals and positioned for long-term success.
What You Will Own
- Partnership Revenue and Performance Ownership
- Support ownership of revenue, margin, and growth performance across partnerships.
- Help establish and track benchmarks, KPIs, and performance expectations.
- Identify opportunities to optimize, improve, or address underperforming partnerships.
- Drive increased revenue per partner through execution of expansion and optimization strategies.
Performance Measurement and Reporting
- Develop and maintain partnership scorecards and reporting frameworks.
- Build and manage dashboards tracking revenue, margin, growth, volume, and churn.
- Prepare and deliver regular performance reporting to leadership.
- Analyze data to identify trends, risks, and opportunities, and provide actionable insights.
Strategic Partner Engagement and Expansion
- Manage relationships with key strategic partners and support prioritization efforts.
- Lead or support Quarterly Business Reviews (QBRs) with partners.
- Identify opportunities to expand partnerships through additional services, programs, or markets.
- Act as a primary point of contact for select high-impact partnerships.
Operational and Cross Functional Alignment
- Collaborate with Sales, Marketing, Operations, Billing, and IT to support partnership execution.
- Help establish and improve onboarding, launch, and escalation processes.
- Address operational challenges impacting partner performance or satisfaction.
- Ensure partnerships are set up for operational success and scalability.
Strategic Growth and New Partnerships
- Identify and support evaluation of new partnership opportunities aligned with company goals.
- Assist in developing and refining partnership playbooks and processes.
- Support onboarding and ramp-up of new partnerships to meet performance expectations.
- Track progress toward profitability and growth targets for new partnerships.
Leadership and Team Development
- Provide guidance, mentorship, and day-to-day support to team members.
- Contribute to building scalable processes and infrastructure for partnership growth.
- Collaborate with leadership on team development and resource planning.
Who We Are Looking For
We are looking for an analytical, hands-on partnership leader who can balance strategic thinking with execution, build strong partner relationships, and support team development.
Preferred Qualifications
- Bachelor's degree in Business, Healthcare Administration, or related field (MBA a plus).
- 5-8 years of experience in partnerships, business development, or strategic growth roles.
- Proven experience supporting revenue growth through partnerships or channel development.
- Strong analytical skills with experience working with performance metrics and reporting.
- Experience contributing to partnership performance, revenue growth, and optimization.
- Excellent communication, negotiation, and relationship management skills.
- Experience in healthcare, diagnostics, or a regulated environment preferred.
- Ability to balance strategic thinking with hands-on execution.
- Demonstrated experience mentoring or supporting team members.
- Proficiency in CRM systems, reporting tools, and data analysis platforms.
Benefits
- Medical, Dental, and Vision insurance
- 401(k) with company match up to 3%
- Paid Time Off
- Paid Holidays
Success in the First 12 - 24 Months
- Contribute to year-over-year growth in partnership revenue and performance.
- Improve visibility into partnership metrics and reporting accuracy.
- Support expansion and retention of key strategic partnerships.
- Help reduce operational inefficiencies and improve partner experience.
Exempt/Non-Exempt Exempt
This position is currently accepting applications. 
