Urban Resource Institute

Director of Social Services - Homeless Families

Urban Resource Institute • $80K — $96K *
New York, NY 10025In-Person
Education, Government & Non-Profit
Less than 5 years of experience
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Job Overview by Ladders

Qualifications

  • Licensed Clinical Social Worker (LCSW) required.
  • Minimum of three years supervisory experience in social services, ideally in homeless services.
  • Familiarity with DHS and OTDA regulations essential.
  • Strong interpersonal skills to engage with diverse individuals and teams.
  • Experience working with marginalized communities, including LGBTQ+ and those affected by mental health or substance use issues.

Responsibilities

  • Direct overall management of social service components to meet contractual obligations.
  • Ensure program design supports effective client assessment and support.
  • Oversee the delivery of comprehensive quality services by the social service team.
  • Develop and implement compliance and quality assurance plans with regular chart reviews.
  • Monitor staff and client activities in the DHS Cares system.
  • Supervise and guide LMSW and MSW staff, enhancing team performance.
  • Conduct internal training and coordinate external training for staff development.

Benefits

  • Commitment to an inclusive work environment.
  • Encouragement of diverse candidates to apply.
Full Job Description
POSITION OVERVIEW

The Director of Social Services has oversight of all aspects of the social services and case management components of the program.

Salary: $80,000+

MAJOR DUTIES AND RESPONSIBILITIES
  • Directs overall management of the social service component ensuring that all contractual obligations are met.
  • Ensures that the program structure and design fosters an environment, which facilitates the assessment and support of client needs.
  • Ensures that the social service team provides comprehensive quality services.
  • Develops and internal compliance and quality assurance plan to monitors the departments activities including regular chart reviews.
  • Monitors and tracks all activities related to staff and client responsibilities in the DHS Cares system.
  • Provides supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team as a whole.
  • Conducts relevant internal training to enhance staff skills.
  • Schedules appropriate external training as needed to support staff development.
  • Develops and maintains a working relationship with funding sources and other stakeholders (DHS, OTDA).
  • Prepares, coordinates and ensures that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate.
  • Attends funder's meetings, training, and presentations.
  • Represents the program director at meetings as required and assumes responsibility of the program director's duties in his/her absence.
  • Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols.
  • Other duties as assigned by the Program Director.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
  • Licensed Clinical Social Worker (LCSW).

REQUIRED SKILLS AND EXPERIENCE
  • A minimum of three years supervisory experience in a social service capacity, preferably in the field of homeless services.
  • Familiarity with DHS and OTDA regulations.
  • Must be an intelligent and articulate individual who can relate to people at all levels of the organization and work well on teams. .
  • Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues.

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply.

About Urban Resource Institute

Urban Resource Institute (URI) is a nonprofit organization that provides social services to individuals and families in New York City who are experiencing domestic violence, homelessness, and other crises. URI operates a network of shelters and supportive housing programs, as well as a range of other services, including counseling, job training, and child care. The organization was founded in 1980 and is headquartered in New York City. URI is committed to helping people build stable, independent lives and to promoting social justice and equality.
Learn more about Urban Resource Institute
Size
1,000 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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