Director of Social Media and Community

Qualifications

• 8+ years in community, social media, or brand marketing; 3+ years in team management.
• Experience building and scaling online communities, especially for creators or marketplaces.
• Proven success in organic social and influencer marketing within consumer or tech brands.
• Strong storytelling abilities and creative judgment.
• Data-driven mindset with experience in setting KPIs and analyzing results.
• Excellent cross-functional collaboration and stakeholder management skills.
• Fluent in English; additional languages are advantageous.
• Genuine interest in freelancing and the evolving work landscape.

Responsibilities

• Own Fiverr's organic social media presence and content strategy across platforms.
• Ensure brand voice consistency that aligns with Fiverr's positioning.
• Track performance metrics, identify trends, and optimize content continuously.
• Manage community engagement and uphold brand reputation on social media.
• Define and execute strategies for Fiverr's global freelancer community.
• Lead the ambassadors program, recruiting and supporting community representatives.
• Run community programs and initiatives to enhance engagement and loyalty.
• Act as the community's voice internally, providing insights to various teams.

Benefits

• Opportunity to lead and shape Fiverr's social media and community strategies.
• Work in a dynamic environment focused on innovation and growth.
• Collaborate with cross-functional teams to drive impactful initiatives.
• Access to a global network of freelancers and creators.
• Potential for professional development and team mentorship opportunities.