We are seeking an executive-level, strategic
Security Director to oversee physical security, risk management, and operational leadership for a 37-story, 780,000+ sq. ft. commercial office tower located in the heart of Chicago's financial district. Managing an on-site team of 8 security professionals, this leader serves as the primary liaison between security operations, property management, corporate leadership, and local emergency services to ensure a safe, high-end environment for commercial tenants and visitors
Key ResponsibilitiesStrategic Leadership & Client Partnership- Serve as the primary on-site subject matter expert for security operations, interacting directly with property ownership and corporate leadership.
- Build, improve, and maintain effective, high-trust relationships with both the client and on-site staff.
- Coordinate necessary support services to effectively manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service.
- Develop, prepare, and compile reports, memos, and documentation pertaining to personnel activities, security metrics, and account trends.
Team Management & Operational Oversight- Directly manage, lead, and support a team of 8 security officers, site leads, and shift supervisors-including hiring, scheduling, payroll tracking, and performance evaluations.
- Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives.
- Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems.
- Track and manage company equipment in the field (technology, vehicles, etc.) to ensure proper usage in accordance with company policies.
High-Rise Safety & Crisis Management- Ensure high-quality physical security services across all 38 floors, tenant amenity spaces, retail corridors, and connected parking facilities.
- Appropriately handle and lead initial responses to all escalated security issues or emergency situations.
- Maintain comprehensive knowledge of federal, state, and local guidelines relative to contracted services.
- Drive a culture of safety, accountability, and customer service that reflects company and client values.
Qualifications- Experience: Minimum of 7 years of managerial and policy-making experience in law enforcement or contract security management. High-rise Class A commercial office tower experience and extensive contacts within the local law enforcement community strongly preferred.
- Education: Degree in Criminal Justice, Law Enforcement Management, or related field (or equivalent experience/education) preferred.
- Licensing & Certifications: Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC). Professional certifications in Security Management (CPP or similar) preferred.
- Financial & Technical Skills: Proficient in Excel with the ability to create and manage budgets and budget variance reports. Experience with workforce management and scheduling platforms preferred.
- Communication & Soft Skills: Excellent English verbal and written communication skills (bilingual is a plus) with the ability to address policy and operational questions concisely to ownership. Strong qualitative, quantitative, and time-management abilities.
- Physical Demands & Clearances: Ability to stand for extended periods, perform indoor/outdoor foot patrols in all weather conditions, and lift/push/pull up to 50 lbs. Must pass pre-employment drug screen and criminal background check. Must maintain a reliable contact phone number.
Compensation & Total Rewards- Competitive Salary: Base Salary: $78K - 83K, plus discretionary year-end bonus potential.
- Comprehensive Healthcare: High-quality Medical, Dental, Vision, Life, and AD&D insurance options (including optional supplemental coverage).
- Generous Paid Time Off: Accrued paid vacation, personal days, and paid holiday coverage to support work-life balance.
- Retirement Savings: 401(k) plan.
- Career Growth & Advancement: Continuous, skills-enhancing training programs and clear pathways for leadership advancement.
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