We are looking for an experienced
Regional Security Manager to oversee, direct, and supervise security operations across our regional division. In this role, you will be responsible for the safety and protection of our personnel, assets, and facilities across multiple locations. This position requires active
regional travel to conduct site audits, implement security protocols, and provide direct leadership to on-site security personnel
Key ResponsibilitiesStrategic Leadership & Client Partnership- Serve as the primary on-site subject matter expert for security operations, interacting directly with property ownership and corporate leadership.
- Build, improve, and maintain effective, high-trust relationships with both the client and on-site staff.
- Coordinate necessary support services to effectively manage the site, meet or exceed financial and operational goals, and deliver exceptional customer service.
- Develop, prepare, and compile reports, memos, and documentation pertaining to personnel activities, security metrics, and account trends.
Team Management & Operational Oversight- Directly manage, lead, and support a team of 8 security officers, site leads, and shift supervisors-including hiring, scheduling, payroll tracking, and performance evaluations.
- Conduct annual performance reviews and manage performance tracking, disciplinary actions, and staff development initiatives.
- Partner with HR and operations management on onboarding, training, personnel file integrity, and workforce management systems.
- Track and manage company equipment in the field (technology, vehicles, etc.) to ensure proper usage in accordance with company policies.
High-Rise Safety & Crisis Management- Ensure high-quality physical security services, tenant amenity spaces, retail corridors, and connected parking facilities.
- Appropriately handle and lead initial responses to all escalated security issues or emergency situations.
- Maintain comprehensive knowledge of federal, state, and local guidelines relative to contracted services.
- Drive a culture of safety, accountability, and customer service that reflects company and client values.
Qualifications- Experience: Minimum of 7 years of managerial and policy-making experience in law enforcement or contract security management. High-rise Class A commercial office tower experience and extensive contacts within the local law enforcement community strongly preferred.
- Education: Degree in Criminal Justice, Law Enforcement Management, or related field (or equivalent experience/education) preferred.
- Licensing & Certifications: Ability to obtain and maintain a valid Permanent Employee Registration Card (PERC). Professional certifications in Security Management (CPP or similar) preferred.
- Financial & Technical Skills: Proficient in Excel with the ability to create and manage budgets and budget variance reports. Experience with workforce management and scheduling platforms preferred.
- Communication & Soft Skills: Excellent English verbal and written communication skills (bilingual is a plus) with the ability to address policy and operational questions concisely to ownership. Strong qualitative, quantitative, and time-management abilities.
- Physical Demands & Clearances: Ability to stand for extended periods, perform indoor/outdoor foot patrols in all weather conditions, and lift/push/pull up to 50 lbs. Must pass pre-employment drug screen and criminal background check. Must maintain a reliable contact phone number.
Compensation & Total Rewards- Comprehensive Healthcare: High-quality Medical, Dental, Vision, Life, and AD&D insurance options (including optional supplemental coverage).
- Generous Paid Time Off: Accrued paid vacation, personal days, and paid holiday coverage to support work-life balance.
- Retirement Savings: 401(k) plan.
- Career Growth & Advancement: Continuous, skills-enhancing training programs and clear pathways for leadership advancement.
