Full Job Description
To ensure constant guidance of the Security Department and operations on a daily basis. The Director of Security is responsible for the safety and security of all team members, guest, and protection of company assets. The Director will ensure all Federal, State, and local laws are enforced and will constantly be in compliance with the Gaming Commission.
Responsibilities include:
• Supervise and direct all security management functions within the department, conducting daily inspections and briefings as necessary.
• Schedule all management staff to meet operational needs, including special events, holidays, and mandatory meetings.
• Coach, monitor, and develop team members to drive performance, accountability, and professional growth.
• Complete timely performance evaluations and provide developmental guidance and resources to support career progression.
• Provide oversight of emergency preparedness and response procedures, coordinating efforts during emergency situations.
• Instruct and train Security leadership and team members on safety policies, procedures, and best practices.
• Collaborate with Surveillance leadership on investigations, audits, and regulatory matters.
• Ensure appropriate controls are maintained over gaming tables and assets in accordance with Missouri Gaming Commission
• Ensure accurate, complete, and timely reporting; review all reports for quality and compliance.
• Train supervisors and assistants in report writing, internal controls, and operational procedures.
• Ensure ongoing training is conducted on internal controls and security procedures, with documentation maintained.
• Maintain in-depth knowledge of company policies, procedures, and internal controls, and ensure consistent application across departments.
• Lead budget planning, forecasting, and execution for Security departments.
• Monitor departmental expenses, staffing levels, and operational needs to ensure alignment with approved budgets.
• Analyze variances, identify cost-saving opportunities, and ensure financial accountability across Security and Surveillance departments.
• Establish strong working relationships with Directors and Managers throughout the property.
• Serve as liaison between the casino and internal departments, as well as local and state law enforcement agencies.
• Lead by example in delivering exceptional guest service and train leadership teams to uphold service standards.
• Maintain the strictest confidence of all confidential and proprietary information
• Ensure adherence to company policies, internal controls, and gaming regulations at all times.
QUALIFICATIONS
• Minimum of six (6) years of security management experience with demonstrated leadership capability.
• Knowledge of State Gaming Regulations.
• Must maintain a valid state-issued Driver's License.
• Must be able to obtain and maintain a Key Gaming License.
• Strong problem-solving, mediation, coaching, and consulting skills.
• Strong written and verbal communication skills.
• Thorough knowledge of property-wide emergency procedures.
• Proficient in Microsoft Office applications.
• Ability to maintain the highest level of confidentiality and professionalism.
• Proactive, strategic, and solutions-oriented leadership approach.
• Ability to collaborate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented with strong follow-through.
Starting at $85,000 annually, based on experience