5-7 years of experience in school operations or related field
Proficient in Microsoft Office and Google Suite, especially Excel/Google Spreadsheets
Strong written and oral communication skills
Exceptional interpersonal and customer service skills
Meticulous attention to detail and strong organizational skills
Ability to remain calm and solutions-oriented in high-stress situations
Proven ability to manage multiple projects simultaneously
Responsibilities
Manage and support the school operations staff and support workers
Implement a performance management system for direct reports
Oversee the school's budget and purchasing processes
Coordinate operational logistics for student test administration
Ensure the school meets annual enrollment targets through strategic planning
Oversee day-to-day technology operations and enhancements
Manage vendor relationships for facility operations
Benefits
Comprehensive medical, dental, and vision coverage
Optional participation in a 403b retirement plan with matching contributions
School-issued laptop for work-related tasks
Transportation benefits for commuting from NYC to Newark
Generous time-off policy including vacation weeks and personal days
Up to 12 weeks of paid parental leave for primary caregivers
Employer-paid life insurance and optional ancillary benefits
Full Job Description
Job Description
Role Overview:
The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads.
The core components of the role(s) are:
People Management
Manage the school operations staff and all other school support workers on the operations team
Implement and execute a performance management system for direct reports
Conduct weekly individual meetings and team meetings
Provide professional development
Finance and Purchasing
Support management of the school's budget
Oversee purchasing for the school
Academic Support Operations
Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff
Student Recruitment / Enrollment
Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates
Plan events and outreach to families
Establish partnerships with local businesses and organizations
Technology
Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need
Plan any technology-related enhancements or additional purchases for the subsequent school year
Facilities
Oversee the day-to-day operations of facilities and maintain a beautiful school
Vendor Management
Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers
Nutrition Program
Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations
Compliance
Ensure school-wide compliance with health and safety laws
Ensure onboarding requirements for new staff members are completed
Comply with any city and state education mandates
Comply with all federal and state workplace regulations
School Operations
Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance
Qualifications
Must Haves:
Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets
Database management and reporting
Strong written and oral communication skills
Strong interpersonal skills
Strong organization skills and meticulous attention to detail
Superb customer service skills and love and support for families and children
Demonstrated ability to work with a team on collaborative projects
Ability to remain calm and solutions-oriented in high-stress situations
Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful
Ability to proactively problem solve; anticipate challenges before they occur
Ability to identify inefficiencies and generate creative solutions
Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity
Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor
Ability to work evenings and weekends
Nice-to-Haves:
Bilingual in English and Spanish is a plus
Previous experience in a customer service-oriented role
Previous experience in an educational or non-profit setting
Additional Information
Compensation & Benefits
KIPP Team & Family offers a market-competitive salary range starting at $97,000 for a DSO Fellow, and $107,000-$117,000 for a DSO and increase based on experience on a set scale. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions.
In addition to a competitive salary, we a generous benefits package including, but not limited to, the following:
Robust benefits that include medical, dental, and vision
Optional participation in the KIPP NJ 403b retirement plan, including matching contributions
A school-issued laptop
Transportation benefits for TEAMmates commuting into Newark from the New York City area
Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break
Up to 12 weeks 100% parental leave for primary caregivers
Employer paid life insurance
Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity
#LI-NJ
About KIPP Foundation
The Knowledge is Power Program (KIPP) is a nationwide network of free, open-enrollment, college-preparatory public charter schools with a track record of preparing students in underserved communities for success in college and in life. KIPP schools are part of the charter school movement, which is a group of public schools that are given more flexibility in exchange for higher accountability. KIPP schools are typically located in underserved communities and have a longer school day and year, a rigorous college-preparatory curriculum, and a strong culture of achievement and support. KIPP was founded in 1994 by two Teach For America alumni, Mike Feinberg and Dave Levin, who started a middle school program in Houston, Texas. Since then, KIPP has grown into a national network of 255 schools serving more than 100,000 students in 20 states and the District of Columbia.
