DescriptionYour Part in It:
Working out of our Chicago office, we are looking for a senior Customs Brokerage professional to develop and grow our U.S. Customs Brokerage business. This role is responsible for generating new business, representing a minimum of 10,000+ customs entries annually, and building a portfolio of high-quality, sustainable, and profitable U.S. importer accounts. The role will also leverage Traffic Tech's existing customer base and broader logistics capabilities to identify and develop new Customs opportunities.
DIRECTOR OF SALES - U.S. CUSTOMS BROKERAGEWhat the Job Entails: - Prospect, develop and close new U.S. Customs Brokerage customers.
- Deliver a minimum individual contribution of 10,000+ new customs entries annually.
- Build and maintain a strong pipeline of mid-market, enterprise and high volume U.S. importers.
- Identify and pursue Customs opportunities within Traffic Tech's existing Global Freight Forwarding and OTR customer base.
- Develop relationships with key decision makers including import, logistics, supply chain, finance and procurement leadership.
- Sell Traffic Tech's full range of US Customs Brokerage and related services.
- Identify opportunities for additional services including duty drawback, tariff management, compliance and other value added Customs solutions.
- Cross-sell complementary Traffic Tech services including Ocean, Air, Drayage and Domestic Transportation where appropriate.
- Work closely with Customs operations and leadership to develop competitive and operationally sound customer solutions.
- Lead customer presentations, RFQs, proposals and commercial negotiations.
- Maintain commercial discipline around pricing, margins, credit exposure and overall customer profitability.
- Maintain an active and measurable sales pipeline with accurate forecasting of expected entries, revenue and GP.
- Support the successful onboarding and implementation of new Customs customers.
- Develop long term customer relationships focused on retention, organic growth and increased share of wallet.
- Represent Traffic Tech at customer meetings, industry events and relevant trade organizations.
Performance Expectations:- 10,000+ new customs entries annually.
- Consistent acquisition of new U.S. importer accounts.
- Strong individual revenue and GP contribution.
- Development of a sustainable pipeline capable of supporting continued year-over-year personal growth.
- Increased Customs penetration within existing Traffic Tech accounts.
- Strong customer retention and organic growth within personally developed accounts.
- Maintain appropriate GP margins, pricing and credit quality.
What We Are Looking For: - 10+ years of U.S. Customs Brokerage sales/business development experience.
- Proven track record of personally developing significant customs brokerage business.
- Demonstrated ability to generate high volume Customs entry opportunities.
- Strong knowledge of U.S. Customs processes, tariffs, duties and importer requirements.
- Experience selling duty drawback, compliance and other value-added Customs solutions considered an asset.
- Established network of U.S. importers and industry relationships.
- Strong prospecting, presentation, negotiation and closing capabilities.
- Commercially focused with a strong understanding of revenue, GP, pricing and account profitability.
- Self-motivated, entrepreneurial and comfortable operating with a high degree of independence.
- Ability to collaborate effectively with Customs operations, Global Freight Forwarding, OTR and other Traffic Tech business units.
What We Offer:- Robust industry with training and mentorship
- Full Benefit options, including Medical (Dental & Vision)
- Life/AD&D Insurance, Short-term Disability
- 401(k) matching
- Dynamic environment and 'can-do' culture
This is a full-time permanent position from Monday to Friday.
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