5+ years of hospitality sales leadership experience, preferably in independent and convention hotels.
Bachelor's degree in Business, Marketing, Hotel & Restaurant Management, or related field preferred.
Proven track record in group/convention, corporate, and leisure transient market segments.
Experience with Delphi, PMS platforms, Microsoft Office, and Google Apps.
Strong negotiation, communication, and decision-making skills in a fast-paced environment.
Ability to work flexible hours, including evenings and weekends, with up to 20% local travel.
Responsibilities
Drive top-line revenue strategy across group, volume transient, and catering segments.
Analyze market trends and competitive data to establish group rates and strategies.
Direct sales activities to optimize occupancy and exceed revenue goals.
Prepare annual sales and marketing budgets and monthly forecasts.
Host site visits and negotiate client contracts to generate new business.
Represent The Read House at trade shows and local business events.
Inspire and direct the daily operations of the sales and catering team.
Benefits
Vibrant work culture valuing passion and individuality.
Opportunities for internal career advancement.
Tuition reimbursement program for continued education.
Affordable medical, dental, and vision plans.
Life, disability, accident, and critical illness insurance.
Employee Assistance Program (EAP) for personal support.
Generous paid time off and paid holidays.
Traditional & Roth 401(k) with up to 3.5% employer match.
Early access to earned wages via PayActiv.
Bonus potential of up to 20%.
Discounts at hotels and restaurants, including daily perks like discounted Starbucks.
Full Job Description
DIRECTOR OF SALES / THE READ HOUSE
As Chattanooga's premier historic luxury hotel and "Grande Dame" of hospitality, The Read House seamlessly blends 1920s grandeur with elevated modern comfort. We are seeking a sophisticated and strategic Director of Sales to lead our sales and catering team, drive top-line revenue across group and market segments, and showcase our landmark property to clients both local and nationwide.
WHAT YOU WILL DO
Strategic Revenue & Market Leadership
Drive top-line revenue strategy across group, local negotiated rates, and catering segments.
Analyze market trends, competitive data, and demand to establish group rates and deployment strategies.
Direct sales activities to optimize occupancy and average daily rates while exceeding revenue goals.
Prepare annual sales and marketing budgets, monthly forecasts, and strategic plans.
Partner with revenue management and hotel operations to optimize room mix and deliver exceptional guest experiences.
Client Engagement & Brand Presence
Host site visits, present bespoke sales proposals, and negotiate client contracts.
Generate new business through targeted outreach, strategic networking, and industry partnerships.
Represent The Read House at national trade shows, corporate conferences, and local business events.
Maintain strong visibility with community partners, including the Chattanooga Tourism Company, Chamber of Commerce, and Hotel Lodging Association.
Partner with Corporate Marketing to build hotel awareness and protect brand reputation.
Team Leadership & Development
Inspire and direct the daily operations of the sales and catering team.
Directly supervise the Catering Sales Manager, Sales Manager, Convention Services Manager, and Event Planning Manager.
Establish performance expectations, design incentive programs, and maintain accountability for productivity.
Recruit, train, and retain top sales talent.
WHAT YOU WILL BRING
Experience: 5+ years of hospitality sales leadership experience required. Independent and convention hotel experience preferred.
Education: Bachelor's degree in Business, Marketing, Hotel & Restaurant Management, or related field preferred.
Industry Expertise: Proven track record in group/convention, corporate, and leisure transient market segments.
Technical Proficiency: Experience with Delphi, PMS platforms, Microsoft Office, and Google Apps.
Leadership Skills: Strong negotiation, communication, and decision-making capabilities in a fast-paced environment.
Flexibility: Maintain punctual on-site attendance with the ability to work days, evenings, weekends, and holidays as business requires. Up to 20% local travel for outside sales calls, off-site industry events, and client meetings.
WHAT WE HAVE TO OFFER
Vibrant Environment: A culture valuing passion, individuality, and fun.
Career Growth: Opportunities for internal advancement.
Education: Tuition reimbursement program.
Comprehensive Care: Affordable medical, dental, and vision plans.
Peace of Mind: Life, disability, accident, and critical illness insurance.
Personal Support: Employee Assistance Program (EAP).
Paid Time Off: Generous PTO and paid holidays.
Retirement: Traditional & Roth 401(k) with up to 3.5% employer match.
Flexible Pay: Early access to earned wages via PayActiv.
Bonus Potential: Bonus potential of up to 20%.
Avocet Discounts: Savings at our hotels and restaurants.
Daily Perks: Discounted Starbucks, employee meals, and garage parking.
Are ready to be a part of The Read House legacy? Apply today!
*2025 & 2026 WINNER - Chattanooga's Best of the Best Hospitality Employer!*
