The Role
The Sales and Operations Manager will be responsible for the planning, management and execution of sales for the Flooring division. This position will be responsible for providing sales and revenue forecasts to support the sales and operations planning process. The Manager will also be tasked with developing new accounts and uncovering new sales opportunities with an emphasis on building a strong sales pipeline. In addition, this position will be responsible for ensuring installation teams operate efficiently and maintain quality standards. Additional responsibility includes project planning (assisting in scheduling projects, ordering materials and managing deadlines).
What You Will Do
- Manage and develop relationships with new and existing clients to increase sales revenues
- Provide quotes and specifications to new and existing customers
- Develop sales forecasts and interface with Marketing team
- Successfully manage vendors and distribution networks
- Interface with distribution fulfillment teams to ensure product and materials are delivered to job sites
- Manage installation teams with an eye towards improving efficiencies and reducing costs
- Oversee jobs to ensure Servicon standards are maintained
- Input leads, quotes and opportunities in Salesforce
What It Takes To Be Successful
- Previous sales experience in the flooring business, epoxy, concrete preferred
- 5 years + experience capital equipment sales with a solid track record of securing sales
- Strong customer-facing skills that will allow for management of job walks, sales presentations and closing sales independently
- Experience with online bidding/take offs, and public bidding process
- Demonstrated experience utilizing Salesforce or other CRM management systems
- Advanced expertise with Microsoft Office, PPT/Word/Excel, to create bids and sales presentations
- Excellent interpersonal and communication skills
- Strong customer-service orientation exemplified via productive relationships with a wide range of clients, individually and in groups
- Prior experience managing and developing a successful team
- Demonstrated ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments
- Bilingual (English/Spanish) a plus
