Director of Sales (Senior Living)

Discovery Senior Living

$105K — $130K *
Napa, CA 94558In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, Public Relations, or related field preferred
  • Minimum 5 years of sales and marketing experience, preferably in senior living or healthcare
  • Proven record of achieving sales targets and occupancy goals
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Experience using CRM systems to manage leads and track performance
  • Strong communication, presentation, and relationship-building skills
  • Excellent organizational skills with the ability to manage multiple priorities

Responsibilities

  • Execute all facets of the company's Sales Playbook, including discovery, follow-up, and closing
  • Achieve monthly and quarterly move-in and revenue goals through the sales process
  • Build and maintain referral networks through outreach and presentations
  • Manage inquiries from lead sources with timely responses and follow-up
  • Conduct personalized tours and discovery meetings with prospective residents
  • Maintain accurate CRM data to track leads and conversion metrics
  • Plan and execute community marketing initiatives and sales events to drive qualified leads

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with employer match
  • Paid training and career growth opportunities
  • Wellness-related benefits
  • Support through Employee Assistance Program (EAP)
Full Job Description


As Director of Sales, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Director of Sales, your role includes leading all community sales efforts to achieve occupancy and revenue goals through relationship-building, outreach, and strategic engagement. You'll connect with prospective residents and families, develop referral networks, and collaborate with the leadership team to deliver an exceptional, resident-centered sales experience while driving business growth.

Position Highlights:
  • Status: FULL TIME
  • Schedule: 40 hours per week with operational flexibility required based on community needs, including occasional evenings, weekends, and emergency support as needed.
  • Location: 4055 Solano Ave. Napa CA 94558
  • Rate of Pay: $80K to $90K + Commission = Total compensation $105k to $130k (May be Eligible for Stabilization Bonus)
  • Travel: 0% - Onsite Only

What You'll Do:
  • Execute all facets of the company's Sales Playbook, including discovery, tours, follow-up, objections, and closing
  • Achieve monthly and quarterly move-in and revenue goals by advancing leads through the sales process
  • Build, nurture, and maintain referral networks through external outreach, presentations, and business development
  • Manage inquiries from all lead sources, providing timely responses and professional follow-up
  • Conduct personalized tours and discovery meetings to connect with prospective residents and families
  • Maintain accurate CRM data to track leads, activity, and conversion metrics
  • Plan and execute community marketing initiatives and sales events to drive qualified leads
  • Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies
  • Partner with the Executive Director and Regional Sales Leadership to align on marketing, revenue goals, and promotional strategies
  • Collaborate with clinical and operations teams to ensure smooth and positive move-in experiences for residents and families
  • Prepare and present sales reports, monitor KPIs, and evaluate performance metrics to ensure achievement of occupancy targets
  • Represent the community with professionalism, integrity, and compassion in all interactions

Qualifications:
  • Bachelor's degree in Marketing, Business, Public Relations, or related field preferred
  • Minimum 5 years of sales and marketing experience, preferably in senior living, healthcare, or a related industry
  • Proven record of achieving sales targets and occupancy goals
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Experience using CRM systems to manage leads and track performance
  • Strong communication, presentation, and relationship-building skills
  • Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
  • Professional, compassionate approach with a resident- and family-first mindset
  • Willingness to work onsite, conduct tours, and attend community and networking events (local travel required)

Why Join Us



A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of Excellence." They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You'll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

JOB CODE: 1009215

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