Job Description - Director of Quality Engineering (QA Director)Experience: 18+ Years
Role Type: Leadership / Strategic
Company Type: Product-Based / SaaS
Location: India / Hybrid / Remote
Role OverviewWe are seeking a
Director of Quality Engineering to define and drive the organization's quality vision across products and platforms. This role is responsible for
end-to-end quality ownership, scaling QA practices, enabling automation-first delivery, and partnering with Engineering, Product, and Leadership to deliver reliable, high-impact releases.
Key Responsibilities• Quality Vision & Strategy - Define and execute the enterprise-wide quality strategy
- Establish quality governance, KPIs, and engineering excellence standards
- Champion shift-left, shift-right, and continuous testing practices
- Own quality transformation initiatives (manual → automation → intelligence-driven QA)
• Leadership & Organization Building - Build and lead multiple QA teams across products
- Mentor QA Managers, Architects, and Leads
- Drive hiring strategy, org design, and succession planning
- Create a culture of quality ownership and accountability
• Automation, Tools & Engineering Excellence - Drive automation-first approach (UI, API, integration, performance)
- Standardize tools and frameworks (Playwright / Cypress / Selenium / API tools)
- Ensure automation integration into CI/CD pipelines
- Improve test reliability, execution speed, and coverage
• Agile Delivery & Release Management - Partner with Product and Engineering in:
- Backlog grooming
- Sprint planning
- Release planning and cut-off decisions
- Own code freeze, release readiness, and go/no-go decisions
- Lead defect triage and release risk assessments
• Cross-Functional & Executive Collaboration - Act as a trusted quality advisor to Engineering, Product, DevOps, and Support
- Communicate quality risks, trends, and metrics to executive leadership
- Represent QA in architecture, roadmap, and transformation discussions
• Customer & Production Quality - Drive improvements in production stability and customer experience
- Analyze production defects and implement preventive quality measures
- Define post-release validation and monitoring strategies
Required Qualifications - 18+ years of experience in Software Quality Engineering
- 8+ years in QA leadership roles (Manager / Director level)
- Strong background in product-based or SaaS companies
- Proven experience scaling QA teams and processes
- Deep understanding of:
- Agile / Scrum / SAFe
- Test automation & CI/CD
- Release management and quality metrics
Preferred / Nice to Have - Experience with AI, Voice AI, Data-driven platforms
- Cloud exposure (AWS / Azure / GCP)
- Certifications: CSPO, SAFe, ISTQB, Six Sigma
- Experience working with global and distributed teams
Key Success Metrics - Predictable, high-quality releases
- High automation adoption and coverage
- Reduced production defects and escaped bugs
- Strong QA leadership pipeline
- Positive stakeholder and customer feedback
Why Join Us? - Lead quality for high-impact products
- Influence engineering culture at scale
- Partner directly with executive leadership
- Drive innovation in quality engineering
