Director of Quality Assurance & Program Enhancements

CCARC, Inc.

$80K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science/Arts Degree in a related field
  • Minimum of five years' experience managing services for individuals with disabilities
  • 5+ years' experience in operational or administrative management can substitute for direct experience
  • Valid Driver's License required
  • Access to a personal vehicle for job-related travel

Responsibilities

  • Ensure accuracy of program participant payroll
  • Manage contractual billing processes
  • Verify attendance documentation for participants
  • Utilize Therap for onboarding and reporting
  • Audit programs for compliance with regulations
  • Provide training for staff on program requirements
  • Collaborate with service area Directors to meet IP goals

Benefits

  • Regular Monday to Friday hours from 8:30 am to 3:30 pm
  • Full-time schedule (35 hours per week)
  • Opportunity to work in a leadership role addressing needs of individuals with disabilities
  • Engagement in a matrix management environment to enhance collaborative strategies
  • Clear impact on enhancing service quality and regulatory compliance
Full Job Description
Monday - Friday: 8:30am - 3:30pm

35hrs/Full-Time

General Description of the Position: The person in this position will serve as the senior staff ensuring accuracy of program participant payroll, contractual billing, attendance verification, Therap, Therap onboarding, reporting, auditing, and training. Supports Service area Directors and Leadership to ensure services provided adhere to IP goals and align with authorization. Matrix Management skills are essential as the Director works in conjunction with all service areas to ensure that quality programming is provided in a regulatory compliant manner while addressing the needs and preferences of the people in our programs.

Minimum Requirement: Bachelor of Science/Arts Degree in a related field. Minimum of five years' experience manage services for individuals with disabilities. May be substituted with 5+ years' experience in operational or administrative management.

Additional Requirement: Must have valid Driver's License and have own vehicle to use, as needed.

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