Director of Programs

Description

JOB PURPOSE:

As a member of the Programs Department, the Director of Programs:
• Oversees overall operation of Residence Programs for Youville Place
• Supervises the Programs staff and the drivers and is responsible for planning and implementing high quality programming for our residents and their guest(s),
• Responsible for developing and maintaining the budget for the community
• Evaluates the effectiveness of programming
• Produces the monthly newsletter and calendar for the community

CORE DUTIES AND DEPARTMENTAL EXPECTATIONS:

• Adhere to policies and procedures of Youville, as well as policies specific to the department
• Adhere to safety and health regulations and policies
• Assist in emergencies that occur in the residence
• Meet and exceed Youville's standards for hospitality and services
• Incorporate the mission and philosophy of Youville into daily tasks
• Demonstrate sensitive communication skills
• Maintain confidentiality
• Organize and complete tasks effectively
• Report changes in resident behavior or unusual circumstances to CEO
• Perform all duties in a manner consistent with regulations set forth by the Massachusetts Executive Office of Age & Independence
• Participate in continuing education as required by the Massachusetts Executive Office of Age & Independence

• Youville, in accordance with its mission, is committed to environmental sustainability and the promotion of a healthier environment. All staff are required to be good stewards of the environment by conserving energy and water resources, appropriately segregating solid, recycling, and bio-hazardous waste streams, and following all procedures for safe use of chemicals in the workplace.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops, implements, supports and supervises programming to include educational, social, recreational, health special events, and spiritual/religious components for residents and their guest(s)
• Support and supervise and train staff, volunteers, and students involved with Residence Programming
• Drive the residence's van and car for trips as needed
• Publishes a monthly Newsletter and Calendar of Events and promote programs through fliers, invitations, and phone calls to residents
• Evaluates programming at each operation to determine if the individual needs of residents are met by the offering of physical, social, and educational programming
• Set-up for programs, requires moving furniture as needed
• Oversee transportation services for residents
• Coordinate the annual Residence Satisfaction survey for evaluation and attendance tracking
• Assist with coordination of employee related events.
• Meet individually with each new resident to understand their individual programming needs
• Maintain the budget and submit all expenses for programming to accounting
• Schedule regular program meetings to address comments from residents and families
• Supervise the Country Store for residents' use. Procure supplies, manage billing to residents' accounts, and oversee volunteers who work in the store.
• All other responsibilities as assigned by the Director at each operation

QUALIFICATIONS:

• Understand the rights and needs of older adults
• Communicate clearly with residents, staff, and families
• Lift 50 lbs, sit, stand, walk, climb stairs, bend, push and pull as required throughout eight hour shift

EXPERIENCE, EDUCATION AND LICENSURE:

• A minimum of five years experience in the implementation of recreational, educational, social and religious for an assisted living residence, or other related program for older adults
• Ability to plan creative programming
• Proficient with In-Design software
• Excellent managerial skills to supervise staff
• Skills to develop and manage budget
• Excellent writing skills and ability to produce reports on-time
• Excellent communication and interpersonal skills
• Understands the rights and needs of older adults
• Educational background should include training in needs of older adults or related degree in therapeutic recreation
• A valid drivers' license and acceptable driving history

LANGUAGE SKILLS:
• Possess communication skills in English to interact with coworkers and residents
• Sensitive listening skills
• Comprehension to understand work to be completed
• Effective speaking ability
• Reading and writing at level needed to fulfill job

REASONING/JUDGEMENT ABILITY:

Ability to think clearly, assess and follow up in an appropriate and sensitive manner.

Must be patient and understanding of individual needs of residents and staff. These include physical, emotional and spiritual needs as related to the process of aging and adjustment to an assisted living setting.