10+ years of experience in product management, including 7+ years in leadership roles
Proven ability to lead and scale product management functions
Strong skills in product strategy and roadmap development
Highly analytical, with experience in measuring impact
Strong product judgment balancing customer needs and business constraints
Experience with customer-facing and internal products
Excellent discovery, prioritization, and executive communication skills
Responsibilities
Lead and coach the Product Management team, fostering collaboration and inclusivity
Ensure product management serves as a trusted partner with business and technology leaders
Enhance product operations, including prioritization and roadmap planning
Communicate strategy, tradeoffs, and results clearly to stakeholders
Align work with strategy and customer needs to improve roadmap quality
Drive cross-functional execution using evidence-based decision making
Benefits
Collaborative and inclusive work environment
Opportunities for leadership development
Engagement with both tech and retail sectors
Strong focus on customer empathy and product excellence
Possibility to work on innovative customer journeys and enterprise tools
Full Job Description
Director of Product Management
At Guitar Center, Product Development builds the systems and experiences that help musicians discover, purchase, learn, and grow. We are looking for a Director of Product Management to lead the Product Management function within the Technology organization.
Our product model is built on strong partnership between Product, business stakeholders, and Technology. Product Managers lead Product Groups to guide discovery and delivery and ensure work is tied to measurable outcomes. This role will lead the team and organization to deliver outsized impact through product excellence and inspiring leadership.
Key Responsibilities
Reporting to the VP of Product and Data, serve as the operational head of Product Management, leading and coaching the PM team, fostering a collaborative and inclusive environment, and setting high standards for product excellence.
Champion deep empathy for customers and associates and ensure Product is a trusted, outcome-driven partner to the business, partnering with business and technology leaders to define product vision, strategy, priorities, and success measures.
Uplevel how product operates at GC, including prioritization, roadmap planning, stakeholder engagement, and post-launch measurement, while improving efficiency, scale, and overall product impact.
Clearly communicate strategy, tradeoffs, risks, and results to stakeholders and senior leadership.
Strengthen roadmap quality by aligning work to strategy, OKRs, and customer and associate needs, while advancing teams toward stronger discovery, prioritization, and learning.
Drive effective cross-functional execution and stakeholder trust using evidence-based decisions, open communication, and clear tradeoffs.
To Join Our Band, You'll Need the Following:
10+ years experience, including 7+ years in product management and 4+ years in leadership roles, with experience in retail or a related domain.
Proven ability to lead a Product Management function, improving product operations and scaling consistent practices across teams.
Strong product strategy and roadmap leadership, translating business priorities into clear plans across complex, cross-functional environments.
Highly analytical and data-driven, with experience measuring impact and making decisions with imperfect or evolving data.
Strong product judgment, balancing customer needs, business constraints, and retail realities.
Experience working on both customer-facing and internal products, operating in a shared-ownership model
Strong discovery, prioritization, data, and executive communication skills.
Comfortable operating in a fast-paced, resource-constrained environment where priorities evolve and influence matters as much as authority.
Preferred Experience
Experience connecting digital and physical customer journeys.
Experience with platform products, associate-facing systems, internal tools, or enterprise workflows.
Familiarity with Agile development, product operations, Jira/JPD, analytics, experimentation, personalization, or AI-enabled capabilities.
Compensation: $195,000 - $250,000 base depending on experience and location. This role is eligible for an annual performance-based program. This posting is provided in accordance with state pay transparency laws. Actual compensation will depend on experience, education, and other factors.
