Proven performance in talent manager and practice director roles
Experience developing and managing budgets
Demonstrated success in driving business development
Excellent communication, presentation, and problem-solving skills
Responsibilities
Oversee multiple practice directors and branch operations
Drive revenue growth and meet practice group productivity standards
Recruit, train, and retain staff while fostering a high-performing team culture
Execute operational best practices and make timely decisions
Create and implement customer retention and expansion strategies
Motivate and lead employees by example, recognizing achievements
Facilitate collaboration and resolve challenges with internal teams and clients
Benefits
Collaborative and positive work environment
Inclusion support and employee development opportunities
Focus on work-life balance and team-centered culture
Exposure to dynamic business operations across multiple practice groups
Hands-on leadership role with growth potential
Full Job Description
JOB REQUISITION
Director of Permanent Placement Services
LOCATION
NC RALEIGH
JOB DESCRIPTION
Job Summary
As a Director of Permanent Placement Services you will oversee multiple practice directors and/or double down as a practice director for one practice group. Motivates and provides direction to all branch employees. The Director of Permanent Placement Service is responsible for incremental branch revenue growth that is consistent with Robert Half targets. Actively leads marketing activities and creates and maintains a productive business generation culture; facilitates cross-market activities for all divisions. Oversees and supervises the administrative functions of the branch office.
Key core competencies include:
Results and Execution (Drive & Operational Execution)
Responsible for overall branch growth via revenue generating activities/ multi-practice group performance.
Execute operational focus areas.
Meet productivity standards, individual and staff practice groups.
Ensure consistent execution of operational best practices.
Make timely and quality decisions.
Balance managerial and operational responsibilities.
Infrastructure (Resource Management)
Attract, source and hire.
Train, develop and retain staff.
Create a high-performing team dynamic and positive business development culture.
Identify and develop high-potential performers.
Business Analysis
Achieve revenue, margin and operating income goals.
Expert knowledge of technology.
Display understanding of financial business trends and execute appropriate strategy.
Communication/Collaboration
Effective communication (feedback, difficult messages, expectations, ownership, corporate goals and accountability).
Build collaborative relationships throughout the organization and market.
Motivate, inspire and lead by example.
Provide consistent recognition.
Lead and manage change.
Facilitate resolution with internal staff, clients and candidates.
Delegate responsibility.
Conduct effective meetings, trainings and presentations.
Customer Focus
Create, develop and execute on customer retention and expansion strategy for branch.
Build customer loyalty by providing, ensuring and monitoring superior service.
Leadership Approach
Leads with character, builds trust, respect and credibility through actions and behaviors along with placing team ahead of self.
Promote and support an inclusive work environment.
Aware of and accepts responsibility for own actions and behaviors.
Create a positive, collaborative and balanced branch culture.
Provide mentoring, coaching and development of all staff.
Follow through on commitments.
Invest in own and other personal development and progression.
Qualifications:
Bachelor’s degree or equivalent, preferred.
2+ years’ management or equivalent experience required.
2+ years’ talent manager experience required.
Proven performance in talent manager and practice director roles.
Experience developing and managing budgets.
Demonstrated success in business generation, leading and driving business development.
Excellent communication, presentation and problem-solving skills.
Proficient in MS Office, databases and other systems.
JOB LOCATION
NC RALEIGH
About Protiviti
Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk, and internal audit to clients through its network of more than 85 offices in over 25 countries. The firm assists clients in solving problems in a variety of industries, including financial services, healthcare, manufacturing, energy, retail, and technology. Protiviti was founded in 2002 and is headquartered in Menlo Park, California.