As Director of People & Culture, you play a strategic leadership role in shaping the hotel's culture, people strategy and organisational performance. As a key member of the Executive Committee, you will partner closely with the General Manager to drive a people-centric vision that supports business objectives and enhances the employee and guest experience.
You will lead the development and execution of a comprehensive People & Culture strategy, ensuring alignment with brand values while fostering a high-performance environment built on engagement, trust and continuous improvement.
Key Duties & Responsibilities- Lead and implement the People & Culture strategy, aligning it with the hotel's business goals and long-term vision.
- Act as a strategic partner to the General Manager and leadership team, providing expert guidance on all people-related matters.
- Oversee all talent acquisition, performance management and employee lifecycle processes, ensuring excellence and consistency.
- Drive employee engagement, communication and recognition initiatives, fostering a positive and inclusive workplace culture.
- Ensure compliance with local labour laws, policies and governance standards, maintaining the highest level of integrity and confidentiality.
- Manage and optimise compensation, benefits and incentive programmes, ensuring competitiveness and alignment with company standards.
- Lead learning and development initiatives, supporting talent growth and succession planning across the organisation.
- Oversee HR systems, data integrity and reporting, ensuring accurate and effective use of HRIS and analytics.
- Supervise employee services including accommodation, transportation, and wellbeing initiatives, ensuring a high standard of care.
- Champion health, safety and wellbeing practices, ensuring a safe and supportive working environment.
- Lead and manage all union and labour relations matters, fostering constructive relationships with union representatives and ensuring positive employee relations.
- Act as the primary advisor to the General Manager and Executive Committee on collective bargaining agreements, grievance procedures, labour negotiations and workforce-related risk management.
- Partner with legal counsel and operational leaders to ensure compliance with labour legislation, union agreements and employment regulations while supporting business objectives.
How You Can Succeed in This Role- Proven experience in a senior People & Culture / HR leadership role, ideally within luxury or hospitality environments.
- A strong strategic mindset, with the ability to align people initiatives with business performance.
- Demonstrated leadership and influencing skills, with the ability to build trust and credibility across all levels of the organisation.
- A genuine passion for employee experience and wellbeing, with a people-first approach.
- Strong analytical and decision-making capabilities, with experience in HR systems and data-driven environments.
- Excellent communication and interpersonal skills, with a professional and impactful presence.
- In-depth knowledge of labour law, HR practices and organisational development.
- Proven experience leading Human Resources or People & Culture functions within a unionized environment, preferably in luxury hospitality.
- Demonstrated experience working with collective bargaining agreements, grievance resolution, employee relations investigations and labor-management relations.
Our Commitment To YouAt Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience - diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive.
Are you looking for a new challenge? Apply now!
