Radial

Director of Operations

Radial • $125K — $150K *
Boston, MA 02115In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of investment operations experience demonstrating execution capabilities
  • Commitment to sustainable investing and experience with high-net-worth clients
  • Agile and flexible learner comfortable with multitasking in ambiguous environments
  • Exceptional written and oral communication skills
  • Highly organized with strong attention to detail
  • Strong analytical, quantitative, and problem-solving capabilities
  • Proven ability to assess processes and propose improvements

Responsibilities

  • Cultivate and maintain relationships with investors and service providers
  • Manage the investment operations throughout the investment cycle
  • Lead activities related to trade settlement and accounting reconciliation
  • Oversee cash movements including investor cash flows and wire transfers
  • Assist clients during the onboarding process
  • Maintain the investor reporting portal
  • Develop workflows to support business growth

Benefits

  • Meaningful and purpose-driven work
  • Mentorship from senior management for career development
  • Exposure to key opinion leaders in the sector
  • Opportunities for career advancement
Full Job Description
The Director of Operations reports directly to the CEO of the firm. The ideal candidate is an operations professional passionate about impact investing, who understands the importance of trust and integrity in developing and maintaining relationships. You will thrive in this position if you welcome continuous learning about investment products, value precision and accuracy, are results driven and enjoy working with a diverse group of stakeholders. Your previous experience demonstrates an ability to develop and improve operating models in a dynamic environment.

WHAT ARE YOUR RESPONSIBILITIES?

  • Cultivate and maintain strong relationships across a diverse range of investors, third party service providers and members of affiliated networks
  • Manage investment operations through the investment cycle
  • Lead trade settlement, corporate actions, and accounting reconciliation
  • Manage cash movements, including investor cash flows, fund expenses, wire transfers
  • Provide direct assistance during client onboarding
  • Maintain investor reporting portal
  • Develop new workflows to support business growth
  • Manage third-party vendor relationships
  • Support performance measurement, fee calculation, and monthly reporting processes
  • Coordinate periodic compliance and audit support
  • Lead monthly report generation

WHAT KIND OF QUALIFICATIONS ARE WE SEEKING?

  • 5+ years of investment operations experience with a demonstrated ability to drive execution and results
  • Commitment to sustainable investing, experience working with high-net-worth individuals
  • Agile, flexible, and astute learner at ease with multitasking and that embraces ambiguity
  • Outstanding written and oral communication skills
  • Extremely organized with strong attention to detail
  • Strong analytical, quantitative, and problem-solving skills
  • Ability to assess, processes, identify and propose possible improvements
  • Experience working in a hybrid setting with team members from varying cultural backgrounds
  • Ability to work independently while being a collaborative team player
  • Four-year college degree preferred

WHAT CAN WE OFFER YOU?

  • Purpose-driven, meaningful work
  • Competitive compensation package that reflects your experience and background
  • Mentorship from senior management to ensure career development
  • Exposure and access to key opinion leaders in our sector and beyond
  • Career development opportunities

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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