Experience with strategic customers, especially in higher education
Proficiency in English required
Responsibilities
Lead the execution of logistics strategy and processes
Oversee inventory, distribution, and transportation functions
Establish governance and quality auditing processes
Utilize analytics to monitor performance and identify operational issues
Manage a departmental sub-function within a broader department
Create functional strategies and develop budgets/policies
Ensure compliance with the company's Quality Management System
Benefits
Opportunity to work with high-profile strategic customers
Focus on continuous improvement and operational excellence
Engagement in a dynamic and changing environment
Potential for professional growth and development
Collaborative work culture with leadership exposure
Full Job Description
Job Profile Summary: Directs all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination.
Major Duties and Responsibilities:
Leads the execution of an overall strategy, metrics, and processes to deploy an optimized logistic network and operations.
Oversees critical and related inventory, distribution, and transportation functions that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction.
Establish governance and quality auditing processes to monitor vendor performance and drive continuous improvement.
Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost.
Manages a departmental sub-function within a broader departmental function.
Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure.
Comply with the requirements of the company's Quality Management System.
Required Skills, Experience, and Education:
Bachelor's degree.
Regulatory knowledge
5+ years of management experience
10+ years of related experience
Significant experience working with high profile, strategic customers, preferably institutions of higher education.
Travel as needed
Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position
Desired Skills, Experience, and Education:
Extensive experience managing operational customer service teams.
Strong strategic and customer focus with a clear understanding of the issues impacting the key markets and clients.
Profit and Loss Management
Proven management experience in a senior, strategic level role
Established track record of exceeding targets, KPI's and SLA's
Able to interpret data and develop strategy and make recommendations.
Demonstrate ability to motivate and communicate with others at all levels.
Able to build strong relationships.
Excellent communication and negotiation skills
Able to adapt and succeed in a changing environment.
Evidence of well-developed leadership skills
Able to work with all levels of individuals all the way up to President or C-level suite.
Possess a learner's mindset
Physical Requirements:
Remain in a stationary/seated position for an extended period.
Regularly required to operate a computer, telephone, keyboard, and other office machinery.
Specific vision abilities required by this job include close vision requirements due to computer work.
The ability to hear, understand, and distinguish speech and/or other sounds.
