Director of Operations

Director of Operations
Micro-Tronics, Inc. | Tempe, AZ

Full-Time | Exempt
Shift: Monday-Friday, 6:00 am to 4:00 pm

Position Summary

The Director of Operations oversees daily plant operations with primary accountability for reducing past-due orders, improving manufacturing efficiency, and achieving company revenue targets while maintaining the highest standards of quality and safety. This position provides strategic and operational leadership across manufacturing operations, labor planning, production scheduling, budgeting, and continuous improvement initiatives. The Director of Operations aligns production capacity, scheduling, and shipments with customer commitments and business objectives while driving corrective actions when performance falls short.

Key Interactions and Relationships

Internal: Senior Management, Assembly, Machining, Elastomer Manufacturing, Quality Control, Maintenance, Supply Chain, Human Resources.

External: Customers, Suppliers, Regulatory Agencies and Governing Bodies.

Key Responsibilities

• Supervise and manage plant personnel, including recruiting, training, coaching, and performance management.
• Plan, organize, direct, and manage daily operations to reduce past-due orders, improve manufacturing efficiency, and achieve revenue objectives.
• Develop and improve manufacturing processes to increase throughput and labor productivity while reducing cycle times, downtime, scrap, and rework.
• Oversee production scheduling, maintenance, and logistics to ensure customer delivery commitments are achieved.
• Monitor past-due orders, prioritize recovery efforts, and eliminate material and capacity constraints.
• Manage operational budgets and expenses.
• Ensure all products meet customer requirements, regulatory standards, and company quality objectives.
• Maintain a safe work environment through enforcement of company policies, procedures, and OSHA requirements.
• Manage operational budgets and expenses while aligning production and shipment performance with monthly and quarterly revenue goals.
• Establish and maintain effective controls over capital expenditures, operating expenses, staffing, and labor costs.
• Maintain and review operational scorecards and KPIs while coordinating corrective actions with Quality, Supply Chain, Finance, and Human Resources.
• Drive resolution of safety incidents, customer returns, nonconformances, production scrap, inventory concerns, and supplier performance issues.

Key Performance Indicators (KPIs)

• Operational efficiency and productivity
• Product quality and compliance
• On-time delivery and backlog reduction
• Revenue growth and budget management
• Safety and risk performance
• Scrap, nonconformance, and customer return reduction
• Inventory accuracy and customer satisfaction

Qualifications

Education, Licenses and Certifications

A bachelor's degree in engineering, manufacturing, business administration, or a related field is required.

Leadership Skills / Soft Skills

• Excellent leadership and communication skills.
• Strong problem-solving capabilities.
• Ability to foster a positive and productive work environment.
• Mentorship and team-building skills.
• Adaptability and a continuous improvement mindset.

Individual Contributor Knowledge and Skills

• Proficiency with Microsoft Office applications.
• Experience with ERP/MRP systems.
• Knowledge of Lean Manufacturing and continuous improvement methodologies.
• Strong organizational and time management skills.
• Ability to analyze operational data and make informed decisions.
• Knowledge of industry regulations and compliance requirements.

Physical Requirements

This is an active position requiring the ability to:

• Stand and walk for extended periods.
• Sit for extended periods as business needs require.
• Operate forklifts, scissor lifts, and other material handling equipment.
• Lift and move up to 50 pounds.
• Work throughout manufacturing environments, including elevated work areas and outdoor conditions when necessary.
• Wear required Personal Protective Equipment (PPE).

Our Values

• Being Accountable - Taking ownership of responsibilities, following through on commitments, acting with integrity, and producing quality results.
• Being Collaborative - Working respectfully and effectively with others, sharing knowledge, communicating openly, and contributing to team success.
• Being Empowered - Demonstrating initiative, solving problems proactively, embracing continuous improvement, and making informed decisions within the scope of the position

Benefits

At Micro-Tronics Inc., we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short- and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.

Apply Today

If you are passionate about operational leadership, manufacturing excellence, continuous improvement, and driving business results, we encourage you to apply and become part of the Micro-Tronics team.